Data Center Customer Operations Specialist III

Equinix; Singapore; On-site; SGD 31,000 - 51,000; Full time

Job summary

Equinix is seeking an entry-level Operations Associate in Singapore to support semi-routine tasks within standard operating procedures. You will help manage the work queue, assist with installations, cross-connects, and basic testing, and maintain accurate records.

You will collaborate with security and facilities teams, assist customers on-site, and participate in projects and training as required. A high school diploma and 1–2 years of equivalent experience are typical; Equinix is committed to

Qualifications

• High school diploma or equivalent.
• 1–2 years of related work experience.

Responsibilities

• Queue Management / Reporting: Review work orders in the queue and respond to semi-routine orders within committed times.
• Queue Management / Reporting: Escalate and expedite orders to appropriate teams following standard procedures; supervision for nonstandard escalations.
• Queue Management / Reporting: Ensure adherence to commit times within SOPs and maintain detailed written records of all work activity.
• Queue Management / Reporting: Update local asset databases and other systems.

Education

High school diploma

Job description

Equinix is seeking an entry-level Operations Associate in Singapore to support semi-routine tasks within standard operating procedures. You will help manage the work queue, assist with installations, cross-connects, and basic testing, and maintain accurate records.

You will collaborate with security and facilities teams, assist customers on-site, and participate in projects and training as required. A high school diploma and 1–2 years of equivalent experience are typical; Equinix is committed to