CX & MarTech Growth Lead — SEA

ARISTON SERVICES PTE. LTD.

Singapore

On-site

SGD 350,000 - 550,000

Full time

4 days ago

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Job summary

ARISTON SERVICES PTE. LTD. seeks a Practice Director / CX Advisory Lead to grow our SEA CX & MarTech consulting practice across Southeast Asia. This player-coach role blends leadership with hands-on delivery and revenue origination.

You will architect multi-million-dollar engagements, guide delivery teams, and partner with executive clients to shape journeys powered by Adobe and Salesforce ecosystems across digital and contact center channels.

Qualifications

10+ years of consulting/advisory experience in a management consultancy, digital transformation firm, or top-tier digital agency.
Demonstrated commercial ownership: accountability for targets, sales quotas, or P&L with a track record of closing engagements.
Depth in Adobe MarTech (AEP, AEM, Analytics, Target, Marketo) and/or Salesforce CRM (Sales/Service Cloud, Marketing Cloud, Data Cloud).
Cross-Channel CX & Service Design: experience designing and executing customer journey transformations across digital and contact centre channels.
Practice builder mindset: capable of building frameworks, collateral, and delivery templates from scratch in a lean, high-growth environment.

Responsibilities

Own and exceed revenue, margins, and pipeline targets for the SEA CX & MarTech advisory practice.
Identify, shape, pitch, and close high-value consulting engagements with regional enterprise clients.
Build a sustainable pipeline through outbound origination, partner co-selling, and cross-selling into existing accounts.
Lead multidisciplinary delivery teams to ensure high-quality delivery and strong client NPS.
Design, launch, and productize differentiated advisory offerings anchored in Enterprise MarTech and Omnichannel CX.