Customs & Trade Compliance Associate

P01 UPS ASIA GROUP PTE LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

UPS Singapore seeks a Brokerage Analyst to provide analytical, reporting, and administrative support to APAC Brokerage and Customs & Trade Compliance. The role includes maintaining operational data, preparing management reports and dashboards, and coordinating with regional stakeholders.

The position emphasizes data accuracy, regulatory compliance, and continuous improvement, with focus on Power BI dashboards, reporting tools, and cross-functional collaboration. Permanent, on-site role.

Qualifications

• Strong analytical and problem-solving skills with the ability to interpret data and provide insights.
• Proficiency in Excel, Power BI, and reporting tools; experience in data analysis or dashboard development is preferred.
• Knowledge of brokerage operations, customs regulations, or logistics is preferred.

Responsibilities

• Collect, validate, and maintain brokerage data to support reporting and decision-making.
• Prepare reports, dashboards, and management updates for regional and global stakeholders.
• Maintain compliance records and support continuous improvement initiatives.
• Coordinate with Operations, Commercial teams, customers, and cross-functional teams on compliance initiatives.

Skills

Power BI

Excel

Data analysis

Stakeholder management

Tools

SharePoint

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Brokerage Analyst provides analytical, reporting, and administrative support to APAC Brokerage and Customs & Trade Compliance. This position is responsible for maintaining operational and compliance data, preparing management reports and dashboards, analyzing trends, and coordinating with regional and country stakeholders. The role supports data accuracy, regulatory compliance, operational efficiency, and continuous improvement initiatives.

Job Duties

• Collect, validate, and maintain Brokerage operational and compliance data to support reporting, performance monitoring, and business decision-making.
• Prepare reports, dashboards, presentations, and management updates, and provide analysis and insights to regional and global stakeholders.
• Maintain compliance records, including non-compliant shipment cases, audits, penalties, licenses, training records, and corrective actions.
• Coordinate with Brokerage Operations, Commercial teams, customers, and cross-functional stakeholders to support compliance initiatives, resolve issues, and manage follow-up actions.
• Maintain reporting tools, Power BI dashboards, SharePoint content, and process documentation while supporting continuous improvement and automation initiatives.
• Provide administrative, project coordination, and other departmental support as assigned.

Job Requirements

• Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and provide meaningful business insights.
• Proficiency in Microsoft Excel, Power BI, and reporting tools; experience in data analysis, business reporting, dashboard development, or process automation is preferred.
• Knowledge of Brokerage operations, Customs regulations, Trade Compliance requirements, international trade, or logistics operations is preferred.
• Strong communication, organizational, and stakeholder management skills, with the ability to coordinate across regional, country, and cross-functional teams.
• High attention to detail, a strong sense of ownership, and the ability to manage multiple priorities while supporting continuous improvement initiatives.

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.