Customer Support Specialist — Call Centre (1-Year Contract)

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 26,000 - 32,000; Full time

Job summary

Recruit Express Pte Ltd (Healthcare & Lifescience) is seeking a Call Centre Officer on a 1-year contract based in Havelock, Singapore. The role involves handling incoming calls, providing accurate information, and following up on customer requests to ensure smooth service delivery.

Working hours are Monday to Friday, 8:30am to 6:00pm, with a focus on professional communication and precise data handling in the company system.

Responsibilities

• Handle incoming calls and enquiries professionally
• Provide accurate information and assistance to callers
• Attend to customer requests and follow up where required
• Record and update information accurately in the system
• Escalate complex enquiries to the relevant team when necessary
• Perform administrative and ad hoc duties as assigned

Job description

Recruit Express Pte Ltd (Healthcare & Lifescience) is seeking a Call Centre Officer on a 1-year contract based in Havelock, Singapore. The role involves handling incoming calls, providing accurate information, and following up on customer requests to ensure smooth service delivery.

Working hours are Monday to Friday, 8:30am to 6:00pm, with a focus on professional communication and precise data handling in the company system.