Customer Service/ Service Advisor - Motorcycle, Class 2/2A/2B, Training Provided

STAFFKING PTE LTD; Singapore; On-site; SGD 26,000 - 33,000; Full time

Job summary

Staffking Pte Ltd in Hougang, Singapore, is seeking a friendly Service Advisor for motorcycle servicing. No experience required; training will be provided. You will greet customers, explain servicing options and schedule appointments.

Candidates must hold Class 2A or 2B licence. Basic knowledge of motorcycle accessories is welcome. The role offers a structured workweek (Mon-Fri with alternating Saturdays) and salary SGD 2,300–3,000 depending on experience.

Qualifications

• Class 2B or 2A motorcycle licence is required.
• Training will be provided.
• Basic knowledge of motorcycle accessories is an advantage.
• Good communication and interpersonal skills.
• Customer-oriented with a friendly and outgoing personality.

Responsibilities

• Perform motorcycle test rides when required.
• Advise customers on servicing, maintenance and repair needs.
• Schedule service appointments and coordinate with mechanics to ensure smooth workflow.
• Prepare quotations and invoices, and process customer payments accurately.
• Follow up with customers after servicing to ensure satisfaction.
• Keep customers updated on service progress, completion time and additional repairs required.
• Recommend suitable services based on manufacturer guidelines and customer requirements.
• Perform other duties as assigned by the Manager.

Skills

Communication

Interpersonal skills

Customer service

Job description

Industry: Motorcycle / Automotive
Location: Hougang Singapore
Salary: $2,300 to $3,000 (based on your experience)
Working Hours: Monday – Friday: 9.00am – 6.00pm; Alternate Saturday: 8.00am – 6.00pm
No Experience Required, training will be provided

About the Company

Join a well-established and well-known motorcycle company in Singapore, providing comprehensive motorcycle solutions and services to customers.

Job Responsibilities

• Perform motorcycle test rides when required.

• Advise customers on motorcycle servicing, maintenance and repair needs.

• Recommend suitable services based on manufacturer guidelines and customer requirements.

• Schedule service appointments and coordinate with mechanics to ensure smooth workflow.

• Keep customers updated on service progress, completion time and additional repairs required.

• Prepare quotations and invoices, and process customer payments accurately.

• Follow up with customers after servicing to ensure satisfaction.

• Perform other duties as assigned by the Manager.

Requirements

• Class 2B or 2A motorcycle licence is required.

• Service Advisor experience is not required; training will be provided.

• Basic knowledge of motorcycle accessories will be an advantage.

• Good communication and interpersonal skills.

• Customer-oriented with a friendly and outgoing personality.

• Comfortable communicating with customers and handling their enquiries.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Neo Shou Qi (R26159453)