EV Operations & Customer Support Specialist

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 29,000 - 31,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a Business Unit Support Officer to provide admin and customer support across Power, Solar, and EV services, focusing on enquiries, lead coordination, and internal support.

Based at Macpherson, you will handle inquiries via email, hotline, and AI chatbot, coordinate with the BD and Operations teams, and assist with proposals, appointments, LEW submissions, and records maintenance.

Qualifications

• GCE O-Levels or Diploma required.

Responsibilities

• Handle customer enquiries via email, hotline, and AI chatbot.
• Support customer service across Power, Solar, and EV.
• Generate, track, and follow up on leads, ensuring timely coordination with the BD team.
• Assist with proposal preparation and scheduling of appointments and site visits.
• Handle LEW submissions and ensure documentation is complete.
• Coordinate with internal teams (BD, Operations, O&M, LEW, vendors).
• Support EVC administrative tasks (reporting, tariff updates, app-related matters).
• Maintain proper records and tracking, and perform general administrative duties.

Education

GCE ‘O’ Levels or Diploma holder

Job description

The Supreme HR Advisory Pte. Ltd. is seeking a Business Unit Support Officer to provide admin and customer support across Power, Solar, and EV services, focusing on enquiries, lead coordination, and internal support.

Based at Macpherson, you will handle inquiries via email, hotline, and AI chatbot, coordinate with the BD and Operations teams, and assist with proposals, appointments, LEW submissions, and records maintenance.