Customer Service Officer – Enforcement [5.5 Days | Flexible Weekday/Sat Shifts | Paya Lebar] – EH03

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A recruitment firm in Singapore is looking for a Customer Service Officer to handle vehicle damage reports through calls, emails, and onsite visits. You'll investigate damages, assess repair costs, and assist with accident reports. Ideal candidates should be familiar with office productivity software and web technologies, with experience in customer service and a driving license being advantageous. This role offers a salary range of $2500 - $2800 and works Monday to Friday with possible Saturday hours.

Qualifications

• Strong familiarity with office productivity software.
• Experience in customer service or related fields is a bonus.
• Class 3 or 2B driving license is an advantage.

Responsibilities

• Manage vehicle damage reports through calls, emails, or visits.
• Investigate damages and assess repair costs.
• Assist with accident reports and follow-ups.
• Help recover vehicles as needed.
• Complete tasks assigned by supervisor.

Skills

Office productivity software

Web technologies

Experience in enforcement/collection

Job description

Customer Service Officer – Enforcement

• Working days: 5. 5 days
• Working time: Mon to Fri 9am-6pm/10am -7pm, Sat 9am-1pm /10am -2pm (can choose)
• Salary range: $2500 - $2800
• Working location: Paya Lebar

Responsibilities

• Working with the customer on their vehicle damage report in the form of outbound calls, emails or onsite visits.
• Required to investigate damages found on our vehicles, assess the cost of repairs and follow up with the customers.
• Assisting and managing accident reports and follow-ups.
• Assisting with the recovery of vehicles if required.
• Required to assist with any other tasks assigned by supervisor

Requirements

• Strong familiarity in office productivity software and web technologies.
• Experience in this field will be a strong bonus (enforcement, collection, etc
• Having class 3 or class 2B (and above) licence would be advantageous

✅Interested personnel kindly send your CV to WhatsApp: https://wa.me/65 88567364(Ethan)

Han Meng Zhuo | Reg No: R25138931

The Supreme HR Advisory Pte Ltd | EA No: 14C7279