Customer Service Officer

MILKYWAY INTERNATIONAL CHEMICAL STORAGE PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading logistics firm in Singapore seeks a Logistics Coordinator responsible for customer contact and ensuring smooth warehouse operations. You will monitor inventory accuracy, process orders in the Warehouse Management System, and prepare billing reports. The ideal candidate has a Diploma in Logistics or a related field, along with at least 1 year of experience in the logistics/warehouse industry. Strong attention to detail and effective communication skills are essential.

Qualifications

• Minimum Diploma in Logistics, Supply Chain Management, or related field.
• At least 1 year of experience in the logistics/warehouse industry.
• Strong attention to detail and ability to work under pressure.

Responsibilities

• Serve as main contact for assigned customers.
• Process orders in Warehouse Management System (WMS).
• Monitor inventory accuracy and resolve discrepancies.
• Prepare billing and generate KPI reports.

Skills

Attention to detail

Communication skills

Coordination skills

Education

Diploma in Logistics or related field

Job description

Work Week: 5.5 days
Location: Jurong Industrial Estate (Jalan Buroh)

Responsibilities

• Serve as main contact for assigned customers- Handle enquiries, updates, and operational issues.
• Process orders in Warehouse Management System (WMS), coordinate inbound/outbound shipments with warehouse team.
• Monitor inventory accuracy, support cycle counts, and resolve discrepancies.
• Prepare billing, verify invoices, and generate KPI/operational reports.
• Work closely with warehouse, transport, and management teams to ensure smooth daily operations.

Requirements

• Minimum Diploma in Logistics, Supply Chain Management, International Business, or a related field.
• At least 1 year of working experience in the logistics/warehouse industry.
• Strong attention to detail and ability to work under pressure.
• Good communication and coordination skills.