Customer Service Officer

Innovasia (Singapore) Pte Ltd; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

Innovasia (Singapore) Pte Ltd is seeking a Logistics/Administration Assistant to handle daily sales administration, inquiries, and order processing. You will manage customer orders and ensure timely delivery, and coordinate shipments with forwarders.

Responsibilities include providing logistics support for shipping tasks, maintaining price lists and promotional materials, assisting the sales team with daily activities, and performing general office administrative support as needed.

Responsibilities

• Handle daily sales administration, including inquiries and order processing.
• Manage customer orders and ensure timely delivery.
• Coordinate incoming and outgoing shipments with forwarders.
• Provide logistics support for all shipping-related tasks.
• Maintain price lists, brochures, catalogues and promotional materials.
• Assist the sales team in executing daily activities and objectives.
• Perform general office administrative support as needed.
• Organize and maintain the sample library as needed.

Job description

• Handle daily sales administration, including inquiries and order processing.
• Manager customer orders and ensure timely delivery.
• Coordinate incoming and outgoing shipments with forwarders.
• Provide logistics support for all shipping-related tasks.
• Maintain price lists, brochures, catalogues and promotional materials.
• Assist the sales team in executing daily activities and objectives.
• Perform general office administrative support as needed.
• Organize and maintain the sample library as needed.