Customer Service Intern — Retail Support & Experience

ASSA ABLOY Sicherheitstechnik GmbH; Singapore; On-site; SGD 13,000 - 18,000; Part time

Job summary

ASSA ABLOY Sicherheitstechnik GmbH in Singapore is seeking a Customer Service Intern to support the team with inquiries, service requests, and a positive customer experience. You will gain exposure to after-sales processes and administrative coordination.

The role involves assisting customers with exchanges, warranty support, and product information, while maintaining accurate service records and contributing to reports.

Qualifications

• Interest in customer service and retail.
• Strong written and verbal communication.
• Ability to work independently and as part of a team.
• Good organization and attention to detail.
• Customer-focused with a proactive attitude.

Responsibilities

• Assist walk-in customers with product exchanges and key services.
• Provide product information, warranty support and service-related help.
• Perform basic quality checks on products.
• Keep accurate records of product quality logs.
• Provide basic technical support and assist sales inquiries.
• Support preparation of customer service reports and receipts.
• Offer administrative support to Customer Service and Operations.
• Assist with ad hoc projects and other duties as assigned.

Skills

Customer service

Communication

Teamwork

Organization

Attention to detail

Proactive attitude

Job description

ASSA ABLOY Sicherheitstechnik GmbH in Singapore is seeking a Customer Service Intern to support the team with inquiries, service requests, and a positive customer experience. You will gain exposure to after-sales processes and administrative coordination.

The role involves assisting customers with exchanges, warranty support, and product information, while maintaining accurate service records and contributing to reports.