Customer Service Executive (Backend)

REVUP PROSERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A customer service company in Singapore is looking for candidates for a 1-Year Contract role with a salary of up to $2,700. The position requires responding to customer enquiries via email and hotline, and assisting in resolving complaints. Ideal candidates should have proven customer service experience and excellent written communication skills. This role involves a schedule of 10am – 7pm, working 4 weekdays and 1 weekend. Interested applicants can apply directly.

Qualifications

• Proven experience in a customer service role, preferably in email support.
• Excellent written communication skills with a focus on clarity and professionalism.
• Strong problem-solving skills and ability to handle difficult situations.

Responsibilities

• Respond promptly and professionally to customer's enquiries via emails, hotline and in-person.
• Assist in resolving customer complaints and issues to ensure satisfaction.

Skills

Customer service experience

Written communication skills

Problem-solving skills

Tools

Customer service software

Job description

Details

1 Year Contract

Up to $2,700

10am – 7pm (Rostered 4 weekdays and 1 weekend)

Central

Duties

• Respond promptly and professionally to customer's enquiries via emails, hotline and in-person
• Assist in resolving customer complaints and issues to ensure satisfaction.

Requirements

• Proven experience in a customer service role, preferably in email support.
• Excellent written communication skills with a focus on clarity and professionalism.
• Strong problem-solving skills and ability to handle difficult situations.
• Familiarity with customer service software and tools is an advantage.

Apply

Interested applicants, please click Apply Now