Customer Service Executive

Autoshield Pte Ltd; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

Autoshield Pte Ltd in Singapore is expanding its outbound sales team to invite target segments for free insurance quotations. You will work with provided leads and focus on explaining quotation benefits clearly.

This full-time role offers a supportive environment, training, and opportunities for bonuses and promotion based on performance. Excellent communication skills and resilience are valued; prior sales experience is helpful.

Qualifications

• Experience in sales or call-centre roles is preferred.
• Excellent verbal communication and active listening skills.
• Ability to explain benefits clearly and handle objections.

Responsibilities

• Make outbound calls to invited target segments for free quotations.
• Use provided leads to engage potential clients and explain quotation benefits.
• Maintain records of client interactions and follow up to support conversion.
• Collaborate with team to share insights and improve outreach effectiveness.
• Participate in training to improve product knowledge and communication skills.
• Meet or exceed performance targets to qualify for bonuses and promotion.

Skills

Outbound sales

Communication

Lead generation

Job description

Company Overview

Autoshield Pte Ltd, headquartered in Singapore, is a licensed general insurance distributor serving over 100,000 clients. We lead in commercial insurance products, focusing on customer experience and partnering with underwriters to offer comprehensive, affordable coverage.

Job Summary

Join Autoshield’s expanding team to make outbound calls inviting target segments for free company's insurance quotations (not life or investment insurance). You will work in a supportive environment with provided leads, contributing to business growth and client engagement.

Responsibilities

• Make outbound calls to assigned target segments to invite them for free insurance quotations
• Use provided leads to engage potential clients and explain quotation benefits clearly
• Maintain accurate records of client interactions and follow up as needed to support sales conversion
• Collaborate with team members to share insights and improve outreach effectiveness
• Participate in training sessions to enhance product knowledge and communication skills
• Meet or exceed performance targets to qualify for bonuses and promotion opportunities