Outbound Sales Executive (General Insurance)

UNITED OVERSEAS INSURANCE LIMITED; Singapore; On-site; SGD 35,000 - 55,000; Full time

Job summary

UNITED OVERSEAS INSURANCE LIMITED in Singapore is seeking an Outbound Sales Executive to promote and sell insurance products. This role focuses on achieving sales targets, ensuring compliance with regulations, and delivering excellent customer experience.

The ideal candidate will have a diploma and experience in telemarketing or sales, with strong communication skills and a customer-focused approach. Familiarity with insurance products and compliance is preferred.

Qualifications

• Experience in outbound telemarketing or sales, ideally in insurance or financial services.
• Familiarity with compliance requirements and sales processes.

Responsibilities

• Conduct outbound calls to promote insurance products.
• Achieve and exceed assigned sales targets and KPIs.
• Maintain detailed records of calls and customer interactions.

Skills

Strong communication and persuasion skills

Customer-focused

Organized

Self-motivated

Education

Diploma or equivalent

Certificate of General Insurance (CGI)

Job description

The Outbound Sales Executive is responsible for executing outbound telemarketing campaigns to promote and sell insurance products. This role focuses on achieving individual sales targets, delivering excellent customer experience, and ensuring compliance with regulatory standards. The executive will work closely with team leaders and managers to support overall sales strategies and contribute to business growth.

Key Responsibilities

• Conduct outbound calls to prospective and existing customers to promote insurance products.
• Achieve and exceed assigned sales targets and KPIs.
• Provide accurate product information and tailor solutions to customer needs.
• Ensure all sales activities comply with MAS regulations and internal compliance standards.
• Maintain detailed records of calls and customer interactions in CRM systems.
• Participate in training sessions to enhance product knowledge and sales techniques.
• Support retention campaigns and upsell opportunities as directed by the team leader.

Requirements

• Diploma or equivalent; Certificate of General Insurance (CGI) preferred.
• Experience in outbound telemarketing or sales, ideally in insurance or financial services.
• Strong communication and persuasion skills.
• Customer-focused with ability to build rapport quickly.
• Organized, self‑motivated, and able to work in a fast‑paced environment.
• Familiarity with compliance requirements and sales processes.