Customer Service Executive

AUTOSHIELD PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Autoshield Pte Ltd in Singapore is expanding its outbound sales team to invite target segments for free insurance quotations (not life or investment insurance). You will work in a supportive environment with supplied leads to drive engagement and contribute to business growth.

The role emphasizes clear communication, product knowledge, record-keeping, and collaboration with team members to improve outreach effectiveness. Performance targets may lead to bonuses and progression opportunities.

Responsibilities

• Make outbound calls to assigned target segments to invite them for free insurance quotations
• Use provided leads to engage potential clients and explain quotation benefits clearly
• Maintain accurate records of client interactions and follow up as needed to support sales conversion
• Collaborate with team members to share insights and improve outreach effectiveness
• Participate in training sessions to enhance product knowledge and communication skills
• Meet or exceed performance targets to qualify for bonuses and promotion opportunities

Job description

Company Overview

Autoshield Pte Ltd, headquartered in Singapore, is a licensed general insurance distributor serving over 100,000 clients. We lead in commercial insurance products, focusing on customer experience and partnering with underwriters to offer comprehensive, affordable coverage.

Job Summary

Join Autoshield’s expanding team to make outbound calls inviting target segments for free company's insurance quotations (not life or investment insurance). You will work in a supportive environment with provided leads, contributing to business growth and client engagement.

Responsibilities

• Make outbound calls to assigned target segments to invite them for free insurance quotations
• Use provided leads to engage potential clients and explain quotation benefits clearly
• Maintain accurate records of client interactions and follow up as needed to support sales conversion
• Collaborate with team members to share insights and improve outreach effectiveness
• Participate in training sessions to enhance product knowledge and communication skills
• Meet or exceed performance targets to qualify for bonuses and promotion opportunities