Customer Service Engineer

Semiconductor Technologies & Instruments Pte Ltd; Singapore; On-site; SGD 39,000 - 58,000; Full time

Job summary

Semiconductor Technologies & Instruments Pte Ltd in Singapore is seeking a Field Service Engineer to assemble, install, test and commission semiconductor equipment onsite. You will upgrade machines to customer specifications and provide remote or phone-based training as needed.

The role requires hands-on experience with semiconductor equipment, strong communication skills, and willingness to travel extensively. A diploma in engineering and 2+ years of relevant experience are expected.

Qualifications

• Diploma in engineering or related discipline.
• Minimum 2 years of relevant working experience.
• Good knowledge of semiconductor machines and related processes.
• Understanding of camera, lens and optical components preferred.
• Strong communication and interpersonal skills with a customer-service mindset.
• Proactive team player with integrity and commitment.
• Willingness and ability to travel extensively when required.

Responsibilities

• Assemble, setup and troubleshoot semiconductor equipment.
• Perform onsite installation, testing, and commissioning.
• Upgrade machines and conduct buy-off per customer specs.
• Provide training via phone or remote communication.
• Collaborate with internal teams and customers to ensure equipment performance and satisfaction.

Skills

Equipment troubleshooting

Onsite installation

Technical support

Team player

Travel readiness

Education

Diploma in Engineering

Tools

Camera systems

Optical components

Job description

Responsibilities

• Able to assemble, setup and troubleshooting on semiconductor equipment
• Perform onsite installation, testing, and commissioning of equipment.
• Carry out machines upgrade and conduct buy-off according to customer specifications and requirements.
• Provide technical support and conduct customer training via phone or remote communication when required.
• Work closely with internal teams and customer to ensure equipment performance and customer satisfaction.

Requirements

• Diploma in engineering or related discipline
• Minimum 2 years of relevant working experience.
• Good knowledge of semiconductor machines and related processes
• Good understanding of camera, lens and optical components is preferred.
• Strong communication and interpersonal skills with a customer service-oriented mindset.
• A proactive team player with strong integrity and commitment.
• Willingness and ability to travel extensively when required.