Customer Service Associate – Call Centre (Rotating Shift) (ID: 671251)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Diverse work settings

Career growth opportunities

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking a Customer Service Associate (Call Centre) – Healthcare to handle caller enquiries in a professional healthcare setting in Singapore.

You should have 2–3 years of call centre experience, be passionate about customer service, and capable of working independently in a fast-paced team environment.

This role offers competitive compensation, diverse work settings, and clear opportunities for career growth.

Qualifications

• Minimum O Level qualification.
• 2–3 years of call centre experience preferred.
• Able to adapt to a fast-paced environment.
• Passionate about customer service.
• Positive team player with ability to work independently.

Responsibilities

• Handle enquiries from callers.
• Attend to calls in a professional manner.
• Timely rectification of issues.
• Log enquiries onto the system.
• Ensure enquiries are attended to according to guidelines.

Skills

Call centre experience

Customer service

Team player

Independent worker

Adaptable

Education

O Level

Job description

Our esteemed client is looking for Customer Service Associate (Call Centre) – Healthcare

• Competitive Compensation
• Diverse Work Settings
• Opportunities for Career Growth.

Job Responsibilities:

• Handle enquiries from callers
• Attend to calls in professional manner
• Timely rectification of issues
• Ensure enquiries are attended to, according to guideline
• Log enquiries onto the system

Requirement:

• Min O Level
• 2 - 3 years of call centre services experiences preferably
• Able to adapt to fast pace environment.
• Passionate in customer service
• A positive team player with the ability to work independently and a strong work ethic.