Customer Service & Administrative Coordinator

TSL MOVERS & WAREHOUSING PTE. LTD.; Singapore; On-site; SGD 24,552 - 27,900; Full time

Job summary

TSL MOVERS & WAREHOUSING PTE. LTD. is seeking a Customer Service & Administrative Coordinator to handle data entry, manage customer enquiries, and support the Sales Team in a fast-paced environment.

The role focuses on accurate data handling and timely customer communication in a logistics setting. Successful candidates will demonstrate strong communication, the ability to work independently, and proficiency with Microsoft Office and Google Workspace while supporting daily administrative tasks

Qualifications

• Experience in customer service to enhance customer interactions and problem resolution.
• Proficient interpersonal and communication skills to coordinate effectively across teams.
• Ability to work independently and proactively in a fast-paced environment.
• Basic computer literacy, including Microsoft Office and Google Workspace, to perform daily tasks.

Responsibilities

• Enter data accurately and efficiently to maintain up-to-date records.
• Manage incoming leads by promptly responding to customer enquiries to ensure timely communication.
• Record customer enquiries and relay detailed information to the Sales Team for follow-up actions.
• Provide administrative support by organizing documents, invoicing entry and coordinating team communications.
• Assist with ad-hoc duties as assigned to support operational needs.

Skills

Customer service

Interpersonal skills

Communication

Basic computer literacy

Job description

Job Summary

Join our mover and warehousing team as a Customer Service & Administrative Coordinator, delivering accurate data handling and responsive customer support in a fast-paced environment.

Responsibilities

• Enter data accurately and efficiently to maintain up-to-date records
• Manage incoming leads by promptly responding to customer enquiries to ensure timely communication
• Record customer enquiries and relay detailed information to the Sales Team for follow-up actions
• Provide administrative support by organizing documents, invoicing entry and coordinating team communications
• Assist with ad-hoc duties as assigned to support operational needs

Preferred competencies and qualifications

• Experience in customer service to enhance customer interactions and problem resolution
• Proficient interpersonal and communication skills to coordinate effectively across teams
• Ability to work independently and proactively in a fast-paced environment
• Basic computer literacy, including Microsoft Office and Google Workspace, to perform daily tasks

Other Information

• Location: Tradehub21 (Jurong)
• Work Days: 5-day work week
• Salary: $2,200 – $2,500 (based on experience)