Customer Service & Admin Assistant

Kumpulan Development (S) Pte Ltd; Singapore; On-site; SGD 24,000 - 36,000; Full time

Benefits offered by this job

5-day work week

Shuttle bus

Lunch provided

Job summary

Kumpulan Development (S) Pte Ltd, a well-established FMCG supplier in Singapore, is seeking a friendly, organized receptionist to join our team. You will be the first point of contact for visitors and customers, handling inquiries with courtesy and efficiency.

In this role you will manage incoming calls, emails, and basic orders, support data entry and filing, and collaborate with internal teams to ensure smooth operations in a fast-paced environment.

Qualifications

• Friendly, customer-focused demeanor.
• Strong communication skills for callers and visitors.
• Able to multitask and manage multiple channels (phone, email, in-person).

Responsibilities

• Answer and direct incoming phone calls.
• Handle customer enquiries and complaints professionally.
• Assign online and offline leads to the relevant team members.
• Manage the general email inbox and forward enquiries promptly.
• Process simple customer orders.
• Perform basic administrative tasks, including filing and data entry.
• Occasionally assist at the reception desk and welcome visitors.

Skills

Customer service

Communication

Phone handling

Organized

Data entry

Tools

Microsoft Office

Job description

We're looking for a friendly, organized, and customer-focused individual to join our team.

Why Join Us?

• 5-day work week (Mon-Fri)
• Company shuttle bus (AMK & Bedok MRT)
• Lunch provided daily (non-halal)
• Friendly and supportive team

What You'll Be Doing

• Answer and direct incoming phone calls
• Handle customer enquiries and complaints professionally
• Assign online and offline leads to the relevant team members
• Manage the general email inbox and forward enquiries promptly
• Process simple customer orders
• Perform basic administrative tasks, including filing and data entry
• Occasionally assist at the reception desk and welcome visitors

Who We're Looking For

• Positive attitude and good communication skills
• Basic computer knowledge (Microsoft Office)
• Organized and able to multitask

About Us

Kumpulan Development (S) Pte Ltd is a well-established FMCG company supplying office and pantry products to businesses across Singapore. We provide a stable and growth-oriented environment for our employees.