Customer Engineer, Platform, Telco, Google Cloud

United States Digital Space LLC; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

United States Digital Space LLC is seeking a Platform Customer Engineer in Singapore who will partner with technical Sales to differentiate the company Cloud for customers. The CE will be the primary technical partner, leading technical conversations to understand business challenges, troubleshooting questions, and conducting proofs of concepts and demos.

The role requires 10 years of cloud native architecture experience in a customer-facing or support capacity, and the ability to architect

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.

Responsibilities

• Develop and own technical account plans and strategies.
• Combine sales, programming, and solutions architecture to prove value of the Cloud Platform.
• Architect cross-pillar solutions and define initial delivery plans.
• Facilitate post-sales transition by supporting pricing and transitioning to delivery teams.
• Maintain awareness of progress against the delivery plan and support cross-functional teams.

Skills

Cloud native architecture

Sales collaboration

Technical communication

Customer-facing experience

Education

Bachelor's degree or equivalent

Job description

the company will be prioritizing applicants who have a current right to work in Singapore, and do not require the company's sponsorship of a visa.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.

Preferred qualifications:

• Experience with selling technical solutions in Cloud Artificial Intelligence (AI).
• Experience driving the entire sales cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
• Experience building long-term technical strategies to uncover new workloads with customers.
• Experience in migrating applications and services to cloud platforms.
• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, and engagement testing).

About the job-----------------

As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate the company Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business challenges. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business challenges. You will drive the technical win and define the delivery and consumption plans. You will use your strategic acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on the company Cloud. You will have excellent technical, communication and organizational skills. You will focus on identifying, pursuing, and winning new business workloads and driving penetration within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the the company Cloud portfolio.the company Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage the company’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to the company Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities--------------------

• Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
• Combine sales, programming, and solutions architecture expertise to prove the value of the company Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
• Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
• Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.

the company is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also the company's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.