Practice Customer Engineer, Migrations, Database and Data Analytics, Google Cloud

United States Digital Space LLC; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

United States Digital Space LLC is seeking a Practice Customer Engineer specializing in infrastructure migrations in Singapore. The role involves partnering with Technical Sales teams to ensure the successful migration of complex workloads while serving as a technical expert.

The ideal candidate will have a bachelor's degree and at least 10 years of experience in cloud native architecture. This position champions the migration to the company Cloud, driving customer success through technical consultation and relationship building.

Qualifications

• 10 years of experience with cloud native architecture in a customer-facing pre-sales role.
• Experience with enterprise architectures and migration strategies for technologies.
• Experience engaging with technical stakeholders and executive leaders.

Responsibilities

• Drive the technical win for complex workloads within migrations.
• Provide deep technical consultation to customers.
• Leverage learnings from customer engagements to contribute to reusable solutions.

Skills

Cloud native architecture

Technical stakeholder engagement

Enterprise architectures

Configuration management

Networking concepts

Linux workload migration

Education

Bachelor's degree or equivalent practical experience

Tools

Puppet

Chef

CFEngine

Salt

Job description

the company will be prioritizing applicants who have a current right to work in Singapore, and do not require the company's sponsorship of a visa.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing pre‑sales role.
• Experience with enterprise architectures and migration strategies for technologies such as cloud to cloud or on‑premises to cloud.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications

• Experience with data centers consolidation, relocation, migration, or virtualization projects.
• Experience in migrating, architecting and developing software or infrastructure for scalable, distributed systems.
• Experience in configuration management (e.g., Puppet, Chef, CFEngine, Salt), and functional operations of server, storage, and network functions.
• Experience with networking concepts (e.g., Routing, VPNs, load balancers, and firewalls).
• Experience migrating Linux workloads across private, public, or hybrid cloud environments.
• Experience with enterprise approaches for business continuity, disaster recovery, and backup and restore.

About the job

The company Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Practice Customer Engineer (CE) with a specialty in infrastructure migrations, you will partner with Technical Sales teams and other CEs to differentiate the company Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins for the migration of complex, enterprise workloads, in partnership with platform CEs, the company Cloud Consulting, and partners. You will leverage your expertise in the most strategic product areas to direct migrating pilot workloads as proof‑of‑concepts and demos to sell complex migrations of large enterprise workloads to customers. You will solve migration‑centered customer issues and provide a critical feedback loop to influence customers, partners and product development. With your organizational, communication, and presentation skills, you will engage with customers to understand their business and technical requirements, and present practical and useful solutions to facilitate and de‑risk the migration to the company Cloud.

the company Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise‑grade solutions that leverage the company’s cutting‑edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to the company Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Drive the technical win for complex workloads within migrations to ensure rapid and successful adoption, primarily supporting the business cycle from technical evaluation through customer ramp.
• Combine business strategies and direct development and prototyping to provide functional, customer‑tailored solutions that secure buy‑in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
• Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go‑to‑Market team.
• Work within product and engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.

the company is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also the company's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.