Customer Engineer, Platform, Start-ups, Google Cloud

Google Inc.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Google Cloud Platform is seeking a Platform Customer Engineer to partner with sales and act as the primary technical advisor, engaging in tech-led conversations to resolve business issues and drive cloud solutions.

You will troubleshoot questions, run proofs-of-concept and demos, and architect cross‑pillar cloud strategies that deliver value to customers. This role emphasizes technical wins and proactive delivery planning across teams.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Responsibilities

• Develop and own the technical account plan and strategy, participating in planning and supporting business goals.
• Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through demos, pilots and workshops.
• Architect cross‑pillar solutions, drive technical wins, and define initial delivery plans for customers, continue to lead the technical engagement in the solution phase.
• Facilitate the post‑sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross‑functional teams during ramp, delivery, migration or implementation phases.

Skills

Cloud native architecture

Cloud engineering

On-premise engineering

Virtualization

Containerization

Stakeholder engagement

Programming languages

Debugging

Systems design

Prototyping

Demos

Customer workshops

Education

Bachelor's degree or equivalent

Job description

Share Customer Engineer, Platform, Start-ups, Google Cloud

• Bachelor's degree or equivalent practical experience.


• 4 years of experience with cloud native architecture in a customer-facing or support role.


• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.


• Experience engaging with, or presenting to, technical stakeholders or executive leaders.


• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Preferred qualifications:

• Experience selling technical solutions in data analytics or cloud AI.


• Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).


• Experience building technical strategies to uncover new workloads with customers.


• Experience migrating applications and services to cloud platforms.


• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, pen testing).

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Platform Customer Engineer, you will partner with sales teams to differentiate Google Cloud Platform (GCP) to our customers and serve as the customer’s primary technical partner and trusted advisor, engaging in technical‑led conversations to understand business issues. You will troubleshoot technical questions and roadblocks, engage in proofs‑of‑concepts and demos, and use the expertise to architect cross‑pillar cloud solutions that solve business issues. You will drive the technical win and define the delivery and consumption plans while using the business acumen and presentation skills to engage with technical and business leaders, and present solutions. You will focus on identifying, pursuing, and winning new business workloads and driving engagement within existing ones. You will have technical expertise, spanning infrastructure modernization, application modernization, data analytics and more. You will blend business expertise, market knowledge and direct technical engagement to prove the value of GCP portfolio.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise‑grade solutions that leverage Google’s cutting‑edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Develop and own the technical account plan and strategy, participating in planning and supporting business goals.


• Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through demos, pilots and workshops.


• Architect cross‑pillar solutions, drive technical wins, and define initial delivery plans for customers, continue to lead the technical engagement in the solution phase.


• Facilitate the post‑sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.


• Maintain awareness of progress against the delivery plan, providing support to cross‑functional teams during ramp, delivery, migration or implementation phases.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.