Customer Data Integrity Officer

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 25,000 - 42,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking an Administrative and Operations Support specialist based in Eunos, Singapore. The role handles updating customers’ personal information, addressing email enquiries, and ensuring records are accurate and up to date.

You will update records as a maker and verify them as a checker, monitor the team mailbox, perform data cleansing, and conduct post-production checks. Strong Excel/Word skills and 1–3 years in insurance/admin are preferred.

Qualifications

• Diploma or Degree in Banking, Finance, Business, Accounting or related discipline.
• 1–3 years of relevant experience in insurance or administrative roles.
• Proficient in MS Office, especially Excel and Word.
• Meticulous, organized with good written and verbal communication.

Responsibilities

• Process customers’ personal particulars update requests as maker and checker.
• Monitor and respond to emails in the team mailbox.
• Perform basic data cleansing to correct records.
• Conduct post-production checks to verify updates.
• Sort returned mail and record information in Excel for upload.
• Support other admin duties as assigned.
• Follow internal procedures and regulatory requirements, escalate concerns when necessary.

Skills

Attention to detail

Strong communication

Customer service

Education

Diploma/Degree in Banking, Finance, Business or Accounting

Tools

Microsoft Office

Job description

PERSOL Singapore Pte Ltd is seeking an Administrative and Operations Support specialist based in Eunos, Singapore. The role handles updating customers’ personal information, addressing email enquiries, and ensuring records are accurate and up to date.

You will update records as a maker and verify them as a checker, monitor the team mailbox, perform data cleansing, and conduct post-production checks. Strong Excel/Word skills and 1–3 years in insurance/admin are preferred.