Customer Care Intern: Data-Driven & Stakeholder-Focused

Philips International; Singapore; On-site; SGD 13,000 - 27,000; Part time

Job summary

Philips Singapore is seeking an Intern for Customer Care to assist in departmental support processes and stakeholder collaboration. The role involves contributing to daily operations, data analysis, and documentation, while gaining exposure to ongoing projects in a health-technology environment.

Ideal candidates are active Diploma students with strong Microsoft Office skills and a keen eye for detail, ready to contribute to process improvements and regulatory-ready documentation.

Qualifications

• Diploma in any discipline is required; active student status at a local polytechnic is preferred.
• Strong written and verbal communication skills.
• Ability to organize documents and manage records.
• Analytical mindset to identify patterns and propose improvements.
• Proficiency with Microsoft Office and standard office software.

Responsibilities

• Aids in managing a dedicated departmental support process impacting Philips medical-tech products through collaboration with stakeholders.
• Supports day-to-day activities with strategic, operational, and administrative tasks.
• Conducts research on trends and best practices to support project direction.
• Analyzes data to identify trends and provide actionable recommendations.
• Participates in meetings, captures minutes, and communicates decisions and actions.

Skills

Stakeholder Management

Business Acumen

Document Management

Root Cause Analysis

Research & Analysis

Documentation & Reporting

Microsoft Office

Education

Diploma in any discipline

Job description

Philips Singapore is seeking an Intern for Customer Care to assist in departmental support processes and stakeholder collaboration. The role involves contributing to daily operations, data analysis, and documentation, while gaining exposure to ongoing projects in a health-technology environment.

Ideal candidates are active Diploma students with strong Microsoft Office skills and a keen eye for detail, ready to contribute to process improvements and regulatory-ready documentation.