Customer Care Consultant (Office Hour/ South)(ID: 686687)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Benefits offered by this job

Medical & dental benefits

Walking distance from MRT

Dynamic working environment

Job summary

PERSOL Singapore Pte Ltd is seeking a Customer Care Consultant in Singapore to welcome patients, handle inquiries, and coordinate appointments with care and professionalism.

You will process registrations, support accounts receivable, and collaborate with teams to ensure smooth patient care. The role requires strong communication, excellent organization, and a proactive approach in a dynamic working environment.

Qualifications

• Experience in a customer service or patient-facing environment.
• Strong communication with friendly and empathetic attitude.
• Excellent organizational skills with keen attention to detail.
• Proficient in operating computer systems and office software.
• Good interpersonal skills.

Responsibilities

• Welcome patients with a friendly demeanor, addressing their needs and inquiries professionally.
• Schedule, reschedule, and confirm patient appointments efficiently.
• Process patient registrations and manage accounts receivable alongside other administrative responsibilities.
• Collaborate with internal teams to ensure effective patient care and communication of updates.
• Support general office tasks as needed to enhance operational efficiency.

Job description

Job Description:

• Offers competitive benefits package such as medical/dental benefits and etc
• Walking distance from MRT
• Dynamic Working Environment

As a Customer Care Consultant, you will be responsible for the following duties:

• Welcome patients with a friendly demeanor, addressing their needs and inquiries professionally.
• Schedule, reschedule, and confirm patient appointments efficiently.
• Process patient registrations and manage accounts receivable alongside other administrative responsibilities.
• Collaborate with internal teams to ensure effective patient care and communication of updates.
• Support general office tasks as needed to enhance operational efficiency.

Requirements:

• Relevant experience in a customer service or patient-facing environment.
• Strong communication and demonstrating a friendly and empathetic attitude.
• Excellent organizational skills with a keen attention to detail.
• Proficient in operating computer systems and office software.
• Good interpersonal skills

EA License No.: 01C4394 (PERSOLSingapore PTE LTD)

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