CTRM Technology Business Analyst

AMPOL MANAGEMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Ampol is transforming its CTRM platform and seeks a Technology Business Analyst in Singapore to drive technical analysis, integration design, and system configuration. You will collaborate with the Delivery Lead, Functional Leads, and Change Lead to enable business outcomes across front, middle, and back office squads.

The role emphasizes translating operational context into artefacts, supporting data mapping, and ensuring alignment with governance and architecture standards.

Qualifications

• Bachelor-level degree or higher in a technical field; postgraduate qualifications preferred.
• 5 years' experience as a Business Analyst in large technology programs.
• Strong experience supporting CTRM, ETRM, ERP, or similar systems.
• Ability to translate operational context into detailed system configuration requirements, interface specs, and artefacts.

Responsibilities

• Support CTRM solution delivery across Technology Delivery Domains with focus on back-end configuration and scripting.
• Collaborate with Tech Delivery Lead and Functional Delivery Lead to translate business context into configuration requirements and plans.
• Document technical specifications, configuration details, and integration needs.
• Work with vendors and IT teams to validate design, integrations and interfaces across systems.
• Maintain traceability between needs, configuration, and testing outcomes.
• Coordinate technical change requests to align with scope and timelines.
• Develop understanding of CTRM system configuration and scripting for troubleshooting post go-live.
• Document integration points between CTRM and surrounding systems (ERP/SAP, risk analytics, data warehouse).
• Assist in data mapping, transformation, and validation rules for consistency across systems.
• Support data migration and cutover planning, readiness validation and post-implementation support.

Skills

Business Analysis

CTRM/ETRM experience

SQL

APIs

Data migration

Education

Degree in Computer Science or Information Systems

Tools

SQL

APIs

ERP integration

Job description

Ampol is transforming its CTRM platform and seeks a Technology Business Analyst in Singapore to drive technical analysis, integration design, and system configuration. You will collaborate with the Delivery Lead, Functional Leads, and Change Lead to enable business outcomes across front, middle, and back office squads.

The role emphasizes translating operational context into artefacts, supporting data mapping, and ensuring alignment with governance and architecture standards.