CRM & Digital Campaign Specialist

Sincere Watch Limited

Singapore

On-site

SGD 42,000 - 65,000

Full time

14 days+

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Job summary

Sincere Watch Limited in Singapore seeks a strategic and detail-oriented CRM Specialist to support customer relationship management initiatives across the business and assist the digital team with Time Emporium campaigns and online marketing projects.

This role focuses on CRM system implementation, workflow development, customer engagement, lead management, reporting, and overall CRM operations, while coordinating with regional teams and internal stakeholders to ensure data integrity and

Qualifications

Degree or Diploma in Marketing, Mass Communications, Public Relations, or related field.
Minimum 2 years of relevant CRM, digital marketing, or similar experience.
Experience with CRM platforms such as HubSpot, Salesforce, Microsoft Dynamics 365, or equivalent.
Self-motivated, results-oriented and able to manage multiple projects within tight timelines.

Responsibilities

Support CRM system implementation, rollout, optimisation, and maintenance.
Develop CRM workflows from lead acquisition, profiling, database management, segmentation, to follow-ups and reporting.
Coordinate CRM campaigns including EDMs, WhatsApp, events and post-event follow-ups.
Generate monthly CRM reports and custom dashboards to track engagement and performance.
Front Time Emporium digital initiatives, including website updates and social media postings, and support online campaigns.