CRM & Data Analyst: Drive Trading Relationships

Innergy Consulting Pte.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A global shipping consultancy in Singapore is seeking a Business Analyst to manage CRM responsibilities on Hubspot, foster relationships with traders, and conduct market research. The ideal candidate will have at least 2 years of experience in a similar role, showcasing strong analytical and problem-solving skills, as well as the ability to work independently and collaboratively within a team. Strong interpersonal skills are critical for success in this role. Only shortlisted candidates will be contacted.

Qualifications

• Minimum 2 years experience in a similar role.
• Experience with CRM systems, preferably Hubspot.
• Strong mediation skills to resolve conflicts.

Responsibilities

• Manage data and inputs of the company’s trading system.
• Maintain customer data accuracy in CRM.
• Build trusting relationships with traders.
• Conduct market research on leads.

Skills

Analytical skills

Problem-solving skills

Strong interpersonal skills

Communication skills

Conflict resolution skills

Adaptability

Tools

Hubspot

CRM systems

Job description

A global shipping consultancy in Singapore is seeking a Business Analyst to manage CRM responsibilities on Hubspot, foster relationships with traders, and conduct market research. The ideal candidate will have at least 2 years of experience in a similar role, showcasing strong analytical and problem-solving skills, as well as the ability to work independently and collaboratively within a team. Strong interpersonal skills are critical for success in this role. Only shortlisted candidates will be contacted.