Client Insights Analyst II — Data, Rates & Solutions

Cass Information Systems, Inc.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A global logistics service provider in Singapore is looking for a Business Analyst II. This role involves supporting clients with their business needs, analyzing complex data, and maintaining customer relations. Candidates should possess strong organizational and communication skills, alongside a bachelor's degree in a quantitative field and 3-5 years of relevant experience. Fluency in English is essential, with Mandarin being a preferred asset. Join a leading company dedicated to excellence in the logistics domain.

Qualifications

• 3-5 years of customer relations experience in a technical service environment preferred.
• Experience in logistics and transportation is a plus.

Responsibilities

• Analyze and clarify freight rate agreements from clients.
• Interact with clients to understand needs and resolve issues.
• Provide ongoing and consultative support to clients.
• Update account managers about significant issues.

Skills

Organizational skills

Self-directed work

Diplomacy and confidentiality

Analytical skills

Communication skills

Technological savvy

Proficiency in English

Mandarin proficiency

Education

Bachelor’s degree in a quantitative field

Tools

Microsoft Office Suite

SQL Database

Job description

A global logistics service provider in Singapore is looking for a Business Analyst II. This role involves supporting clients with their business needs, analyzing complex data, and maintaining customer relations. Candidates should possess strong organizational and communication skills, alongside a bachelor's degree in a quantitative field and 3-5 years of relevant experience. Fluency in English is essential, with Mandarin being a preferred asset. Join a leading company dedicated to excellence in the logistics domain.