Creative Operations Lead: Resource & Workflow Architect

George P Johnson Experience Marketing; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

George P. Johnson Experience Marketing (GPJ) in Singapore is seeking an experienced Creative Operations Manager to oversee the gatekeeping of the Creative’s time.

You will coordinate traffic, resource planning and freelancer management across the Singapore office, designing and implementing process improvements to drive efficiency, and enforce processes that support on-time, on-budget delivery. In this fast-paced role you will partner with producers, project managers and creative leads to

Qualifications

• Experience in events/experiential marketing agency environments.
• Ability to implement and enforce efficient systems and project tracking.
• High attention to detail and proactive problem-solving.

Responsibilities

• Oversee allocation of design & creative resources across multiple projects.
• Manage schedules & timelines, ensuring deadlines are met without compromising quality.
• Act as the central point of contact for project resourcing across teams.
• Implement and enforce workflow processes to ensure projects run efficiently from brief to delivery.
• Continuously review and optimise systems for scheduling, approvals, and handovers.
• Ensure all departments are aligned on timelines, deliverables, and dependencies.
• Prioritise workloads and resolve bottlenecks with producers, project managers, and leads.
• Maintain resourcing dashboards, schedules, and status reports for leadership.
• Collaborate with HR to manage the pool of freelance talent.

Skills

resource management

traffic management

studio management

attention to detail

organizational skills

communication skills

problem solving

Tools

scheduling/project management software

Job description

George P. Johnson Experience Marketing (GPJ) in Singapore is seeking an experienced Creative Operations Manager to oversee the gatekeeping of the Creative’s time.

You will coordinate traffic, resource planning and freelancer management across the Singapore office, designing and implementing process improvements to drive efficiency, and enforce processes that support on-time, on-budget delivery. In this fast-paced role you will partner with producers, project managers and creative leads to