Corporate Systems Manager

keppel technology solutions pte. ltd.; Singapore; On-site; SGD 85,000 - 120,000; Full time

Job summary

Keppel Technology Solutions is seeking a capable Corporate Systems Manager to oversee the company’s ERP and web applications, including Microsoft Dynamics 365 Business Central. You will ensure system stability, perform upgrades, and coordinate with vendors to keep the platform secure and aligned with business needs.

You will administer modules like Finance, Procurement, and Inventory, while maintaining documentation and training end users to improve adoption and reduce issues.

Qualifications

• 3–5 years of experience with Microsoft Dynamics 365 Business Central (Navision).
• Experience supporting ERP modules: Finance, Procurement, Inventory.
• Degree or Diploma in Information Systems or Computer Science.
• Ability to coordinate upgrades and testing with stakeholders.
• Strong documentation and cross-functional communication.

Responsibilities

• Administer and monitor the ERP application and web applications to ensure availability and integrity.
• Respond to and resolve issues reported by business users and provide functional guidance.
• Manage change requests, configuration, and minor customizations with proper testing.
• Plan, coordinate, and execute ERP upgrades, patches, and version updates.
• Customize forms, reports, and workflows using standard tools.
• Liaise with external vendors and Microsoft support for escalation and projects.
• Maintain clear documentation and provide training/resources to end users.
• Ensure governance, data security, and audit compliance.
• Identify opportunities to streamline workflows and improve ERP reporting with D365 BC and Power Platform.

Skills

ERP processes

Issue resolution

Documentation

Vendor coordination

Power Platform

Testing & QA

Education

Info systems degree

Tools

Microsoft Dynamics 365 Business Central

Power BI

Job description

Job Summary:

Keppel Technology Solutions is seeking capable and resourceful Corporate SystemsManager to manage the ongoing operations of the company’s corporate applications such as ERP system (MicrosoftDynamics 365 Business Central (D365 BC) SaaS) and corporate web applications. This role is responsible for day-to-day administration, issue resolution, managing system enhancements, and performing version upgrades when required to ensure continuous system stability, security, and business alignment.

Key Responsibilities:

• System Maintenance & Administration:
  Administer and monitor the ERP application and web applications to ensure consistent availability, performance, and data integrity.


• Issue Resolution & User Support:
  Respond to and resolve issues reported by business users. Provide hands-on functional support and guidance across key ERP modules (e.g., Finance, Procurement, Inventory).


• Change Request Implementation:
  Manage and implement approved change requests, including functional configuration and minor customizations. Conduct appropriate testing and deployment in compliance with IT change control processes.


• System Upgrades & Patch Management:
  Plan, coordinate, and execute ERP application and web applications system upgrades, version updates, and cumulative patches in collaboration with vendors or Microsoft. Ensure post-upgrade testing and user acceptance are completed effectively.


• Configuration & Enhancement:
  Continuously assess business needs and enhance system functionality to improve operational efficiency. Customize forms, reports, and workflows as needed using standard tools.


• Vendor Collaboration:
  Liaise with external vendors and Microsoft support for issue escalation, patch advisory, or integration projects requiring third-party involvement.


• Training & Documentation:
  Maintain clear documentation for system configurations, processes, issue logs, and resolutions. Provide training and support resources to end users to improve system adoption and reduce repetitive queries.


• Compliance & Governance:
  Ensure application usage and upgrades comply with internal IT governance, data security policies, and audit requirements.


• Continuous Improvement:
  Identify opportunities to streamline workflows, automate manual processes, and improve ERP reporting capabilities through D365 BC features or integration with Microsoft Power Platform tools.

Requirements:

• Degree or Diploma in Information Systems, Computer Science, or a related discipline


• 3–5 years of experience in supporting and administering Microsoft Dynamics 365 Business Central (or Navision) - Mandatory


• Strong understanding of ERP processes in Finance, Procurement, and Supply Chain


• Experience in implementing functional changes, supporting upgrades, and resolving production issues


• Familiarity with Microsoft Power Platform (Power Automate, Power BI) is a plus


• Proven ability to coordinate system upgrades, including testing and stakeholder communication


• Strong problem-solving skills, documentation discipline, and ability to manage multiple requests


• Excellent communication and collaboration skills to work with cross-functional teams and vendors