Corporate Systems Manager

Keppel Management Ltd.; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

Keppel Technology Solutions seeks an experienced Corporate Systems Manager to oversee ongoing operations of corporate applications including the ERP Microsoft Dynamics 365 Business Central SaaS and web apps. You will handle day-to-day administration, issue resolution, and drive system enhancements.

The role requires coordinating upgrades, testing, and stakeholder communication while ensuring security, data integrity, and alignment with business goals.

Qualifications

• Degree or Diploma in Information Systems, Computer Science, or related discipline.
• 3–5 years in supporting and administering Microsoft Dynamics 365 Business Central.
• Strong understanding of ERP processes in Finance, Procurement, and Supply Chain.
• Experience in upgrades, change requests, and resolving production issues.
• Familiarity with Microsoft Power Platform is a plus.

Responsibilities

• Administer and monitor ERP and web applications for availability and data integrity.
• Respond to issues and provide hands-on functional support across ERP modules.
• Manage change requests, testing, and deployment within IT governance.
• Plan and execute ERP upgrades, version updates, and patches with vendors.
• Configure and enhance forms, reports, and workflows to improve efficiency.
• Collaborate with vendors and Microsoft support for escalation and integration.
• Create and maintain documentation; train end users to reduce repetitive queries.
• Ensure compliance with governance, security, and audit requirements.
• Identify opportunities to streamline processes and improve ERP reporting.

Skills

ERP Administration

D365 BC Administration

Vendor coordination

Issue resolution

Documentation & training

Education

Degree/Diploma in IS or CS

Tools

Power Automate

Power BI

Microsoft Dynamics 365 BC tooling

Job description

Job Summary:

Keppel Technology Solutions is seeking capable and resourceful Corporate SystemsManager to manage the ongoing operations of the company’s corporate applications such as ERP system (MicrosoftDynamics 365 Business Central (D365 BC) SaaS) and corporate web applications. This role is responsible for day-to-day administration, issue resolution, managing system enhancements, and performing version upgrades when required to ensure continuous system stability, security, and business alignment.

Key Responsibilities:

• System Maintenance & Administration:
  Administer and monitor the ERP application and web applications to ensure consistent availability, performance, and data integrity.


• Issue Resolution & User Support:
  Respond to and resolve issues reported by business users. Provide hands-on functional support and guidance across key ERP modules (e.g., Finance, Procurement, Inventory).


• Change Request Implementation:
  Manage and implement approved change requests, including functional configuration and minor customizations. Conduct appropriate testing and deployment in compliance with IT change control processes.


• System Upgrades & Patch Management:
  Plan, coordinate, and execute ERP application and web applications system upgrades, version updates, and cumulative patches in collaboration with vendors or Microsoft. Ensure post-upgrade testing and user acceptance are completed effectively.


• Configuration & Enhancement:
  Continuously assess business needs and enhance system functionality to improve operational efficiency. Customize forms, reports, and workflows as needed using standard tools.


• Vendor Collaboration:
  Liaise with external vendors and Microsoft support for issue escalation, patch advisory, or integration projects requiring third-party involvement.


• Training & Documentation:
  Maintain clear documentation for system configurations, processes, issue logs, and resolutions. Provide training and support resources to end users to improve system adoption and reduce repetitive queries.


• Compliance & Governance:
  Ensure application usage and upgrades comply with internal IT governance, data security policies, and audit requirements.


• Continuous Improvement:
  Identify opportunities to streamline workflows, automate manual processes, and improve ERP reporting capabilities through D365 BC features or integration with Microsoft Power Platform tools.

Requirements:

• Degree or Diploma in Information Systems, Computer Science, or a related discipline


• 3–5 years of experience in supporting and administering Microsoft Dynamics 365 Business Central (or Navision) - Mandatory


• Strong understanding of ERP processes in Finance, Procurement, and Supply Chain


• Experience in implementing functional changes, supporting upgrades, and resolving production issues


• Familiarity with Microsoft Power Platform (Power Automate, Power BI) is a plus


• Proven ability to coordinate system upgrades, including testing and stakeholder communication


• Strong problem-solving skills, documentation discipline, and ability to manage multiple requests


• Excellent communication and collaboration skills to work with cross-functional teams and vendors