Network Engineer - Retail Network

Apple Inc.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Apple Inc. is seeking a highly self-driven Network Engineer to own retail connectivity worldwide, delivering secure, resilient routing, switching, wireless, and WAN infrastructure in a hands‑on role.

You will design, deploy, monitor, and optimize network services for Apple Retail stores, automate provisioning, and work with global teams to ensure zero‑downtime operations. Strong scripting and AI‑assisted tooling are preferred, with travel as needed.

Qualifications

• Bachelor’s degree in a technical field and 5+ years designing and operating enterprise network infrastructure.
• Solid foundation in TCP/IP, BGP, OSPF, VLANs, QoS, and VPNs (IPSec, DMVPN).
• Experience with Cisco, Juniper, or Arista routing/switching and wireless controllers.
• Scripting/automation skills (Python, Bash, Ansible) and AI-assisted tooling familiarity.

Responsibilities

• Design, deploy, monitor, and optimize retail routing, switching, wireless, WAN, and related network services.
• Troubleshoot complex network incidents to root cause with durable fixes.
• Identify capacity and reliability risks before impacting stores.
• Build automation workflows for provisioning, testing, configuration, and telemetry.
• Leverage AI-assisted tools to accelerate scripting, analysis, and documentation.
• Collaborate with global teams, carriers, vendors, and cross-functional stakeholders.
• Execute network changes per change-governance and zero-downtime standards.
• Maintain architecture diagrams, SOPs, dashboards, and engineering standards.
• Provide tier-3 escalation support and on-call coverage during critical periods.

Skills

Network design

Routing & switching

WAN/LAN

Wireless networks

Automation scripting

Python

BGP OSPF

VPN architectures

Network security

On-call / travel

Education

Bachelor's degree in CS/IT/EE

Tools

Fortinet FortiGate

Cisco IOS-XE/NX-OS

Juniper JUNOS

Arista EOS

Splunk

Grafana

Job description

Apple is where extraordinary people gather to do their best work. The Retail Network Infrastructure team designs, builds, and operates the critical network services connecting Apple Retail stores and operations worldwide.

Description

We are seeking a highly self-driven Network Engineer to deliver secure, resilient, and scalable routing, switching, wireless, and WAN infrastructure. In this hands‑on engineering role, you will take technical ownership of store connectivity, proactively solve complex operational challenges, and leverage automation and modern AI‑assisted workflows to elevate network reliability across our global retail footprint.

Responsibilities

• Design, deploy, monitor, and optimize retail routing, switching, wireless, WAN, and related network services.
• Troubleshoot complex network incidents down to root cause, implementing durable fixes and preventative safeguards against recurrence.
• Proactively identify capacity, reliability, lifecycle, and operational risks before they affect store operations.
• Build and maintain automation workflows for provisioning, testing, configuration management, and operational telemetry.
• Leverage modern engineering and AI‑assisted tools to accelerate scripting, configuration analysis, documentation synthesis, and operational efficiency.
• Partner with global network teams, telecommunications carriers, hardware vendors, and cross‑functional stakeholders on project delivery, technology upgrades, and critical escalations.
• Author, review, and execute network changes in strict accordance with change‑governance, documentation, and zero‑downtime availability standards.
• Maintain operational documentation, architecture topology diagrams, SOPs, monitoring dashboards, and engineering standards.
• Provide tier‑3 escalation support and participate in scheduled on‑call coverage during business‑critical periods, ensuring swift triage and resolution of high‑impact incidents.

Preferred Qualifications

• Hands‑on experience with the Fortinet security ecosystem (FortiGate NGFW, FortiOS, FortiManager, FortiAnalyzer), including centralized policy management, automated deployments, and IPSec VPN orchestration.
• Experience designing, deploying, and supporting SD‑WAN architectures, including policy‑based routing, application‑aware traffic steering, and multi‑transport resilience (Metro Ethernet, DIA, cellular underlays).
• Advanced hands‑on experience with Cisco switching, Cisco Catalyst 9800 wireless controllers, or Aruba wireless solutions.
• Experience with operational observability, log analytics, and dashboarding platforms such as Splunk, Grafana, or equivalent.
• Active industry certifications such as CCNP, CCIE, Fortinet NSE / FCSS / FCP, or equivalent credentials.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or equivalent practical work experience.
• 5+ years of hands‑on experience designing, deploying, and operating enterprise or service‑provider network infrastructure.
• Solid foundation in core networking protocols and technologies, including TCP/IP, BGP, OSPF, VLANs, 802.1Q trunking, QoS, and VPN architectures (IPSec, DMVPN).
• Hands‑on experience with enterprise routing, switching, and security platforms (Cisco IOS‑XE/NX‑OS, Juniper JUNOS, or Arista EOS).
• Working knowledge of enterprise wireless infrastructure, controller architectures, and RF troubleshooting.
• Demonstrated scripting and automation skills using Python, Bash, Ansible, or similar tooling for network configuration and data collection.
• Familiarity with Linux environments, standard command‑line diagnostic utilities, Git‑based version control, and practical use of AI‑assisted engineering tools.
• Demonstrated ability to independently own deliverables, cut through technical ambiguity, and communicate complex trade‑offs clearly across cross‑functional teams.
• Ability to travel domestically and internationally as required by business needs.

We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own.

We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own.