Copier Technician

JK RECRUITMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

JK RECRUITMENT SERVICES PTE. LTD. is seeking a skilled field technician in Singapore to repair and service copier machines and printers, conduct quality inspections, and provide technical guidance to customers on-site.

The role emphasizes accurate testing, detailed reporting, and proactive issue resolution to ensure dependable equipment and satisfied clients. You will document test results, manage samples and faulty items, and collaborate with colleagues to maintain high service quality and

Qualifications

• Minimum 2 years of hands-on experience repairing copier machines.
• Familiarity with copier/printer software and on-site network testing.
• Strong communication skills to interact with customers and teammates.
• Ability to work collaboratively within a team.

Responsibilities

• Repair and service various brands of copier machines and printers to ensure operation.
• Conduct quality inspections on stock upon arrival to verify standards.
• Perform product testing on copiers/printers to assess performance.
• Provide technical reports on sample quality to support decisions.
• Resolve customer complaints about faulty products on-site.
• File and maintain records of samples sent for testing and faulty items.
• Collaborate with team members to complete additional tasks as assigned.

Skills

Brand experience

Strong communication

Team collaboration

Tools

Copier/printer network testing

Job description

Job Summary

You will maintain and repair copier machines and printers, conduct quality inspections and product testing, provide technical advice, and resolve customer complaints to ensure product reliability and customer satisfaction.

Responsibilities

• Repair and service various brands of copier machines and printers to ensure operational functionality
• Conduct quality inspections on stock upon arrival to verify product standards
• Perform product testing on copier machines and printers using provided samples to assess performance
• Provide technical advice and detailed reports on the quality of samples and products to support decision‑making
• Resolve customer complaints related to faulty products at customer premises to maintain service quality
• File and maintain records of samples sent for testing and faulty items for tracking and reference
• Collaborate with team members to complete additional tasks as assigned

Preferred competencies and qualifications

• Prior experience servicing Ricoh, Canon, Toshiba, Konica Minolta, Xerox, and Kyocera copier/printers is advantageous
• Familiarity with copier/printer software applications, including installation and testing of network connectivity on site
• Strong communication skills to effectively interact with customers and team members
• Ability to work collaboratively within a team environment

Required competencies and certifications

• Minimum 2 years of hands‑on experience repairing copier machines