Coordinator, Channel Operations (Contract 6 months)

beIN Sports Asia Pte Limited; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

beIN SPORTS Asia Pte Limited is seeking a Channel Operations Coordinator to orchestrate behind-the-scenes operations of live sports broadcasting in APAC. You will coordinate recording of live content for beIN SPORTS channels and liaise with play-out partners and content providers to ensure smooth broadcasts.

This role requires meticulous time management, strong problem-solving, and excellent English communication.

Qualifications

• Fresh graduates are welcome to apply.
• Passionate about sports entertainment and media industry.
• Meticulous and equipped with strong time management skills.
• Strong problem-solving and creative resolution skills.
• Good verbal and written communication skills in English.
• Well-honed interpersonal skills to manage various situations.
• Proficiency with Microsoft Office, and ability to adapt to new business management software.
• Ability to multi-task under tight timelines and pressure.
• Equally effective as an independent individual and team environment.
• Ability to perform in rotational shifts.

Responsibilities

• Manage and coordinate content recording for the channels within stipulated timelines.
• Liaise with internal and external stakeholders such as play-out partner and content providers for smooth delivery of content, whilst maintaining the highest level of customer care.
• Manage playlists and TX suites during coverage of Live sports events (especially Tennis, Formula 1 racing, Football, Padel, Rugby, etc.).
• Prepare and manage the activation of all emergency material in the event of cancellation, interruption, or bad weather conditions.
• Coordination with production teams, MCR & technical departments during Live events.
• Perform quality check and update of programs into the scheduling system.
• Monitor the captioning requirements of the channels in applicable markets.
• Trouble-shoot and minimize impact in cases of unforeseen circumstances not limited to extension and cancellation of events, as well as transmission issues.
• Document quality standards, system anomalies, operational procedures and reference materials.
• Optimize and seek efficiencies in workflow and resource utilization with internal and external stakeholders.

Skills

Time management

Problem solving

English communication

Interpersonal skills

Microsoft Office

Multi-tasking

Teamwork

Adapt to new software

Shift work

Education

Fresh graduates welcome

Job description

About the role

As a Channel Operations Coordinator for beIN SPORTS, you'll orchestrate the behind-the-scenes operations of live sports broadcasting. You'll coordinate the recording of live content for beIN SPORTS channels and liaise with play-out partners and content providers to ensure smooth broadcasts, delivering the finest viewing experience for sports fans across APAC markets.

Key responsibilities

• Manage and coordinate content recording for the channels within stipulated timelines.
• Liaise with internal and external stakeholders such as play-out partner and content providers for smooth delivery of content, whilst maintaining the highest level of customer care.
• Manage playlists and TX suites during coverage of Live sports events (especially Tennis, Formula 1 racing, Football, Padel, Rugby, etc.).
• Prepare and manage the activation of all emergency material in the event of cancellation, interruption, or bad weather conditions.
• Coordination with production teams, MCR & technical departments during Live events.
• Perform quality check and update of programs into the scheduling system.
• Monitor the captioning requirements of the channels in applicable markets.
• Trouble-shoot and minimize impact in cases of unforeseen circumstances not limited to extension and cancellation of events, as well as transmission issues.
• Document quality standards, system anomalies, operational procedures and reference materials.
• Optimize and seek efficiencies in workflow and resource utilization with internal and external stakeholders.

Requirements

• Fresh graduates are welcome to apply.
• Passionate about sports entertainment and media industry.
• Meticulous and equipped with strong time management skills.
• Strong problem-solving and creative resolution skills.
• Good verbal and written communication skills in English.
• Well-honed interpersonal skills to manage various situations.
• Proficiency with Microsoft Office, and ability to adapt to new business management software.
• Ability to multi-task under tight timelines and pressure.
• Equally effective as an independent individual and team environment.
• Ability to perform in rotational shifts.