Contract Banking Support Associate

Success Human Resource Centre Pte Ltd; Singapore; On-site; SGD 14,000 - 19,000; Full time

Job summary

Success Human Resource Centre Pte Ltd in Singapore seeks a contract Customer Service Assistant to support corporate banking inquiries by phone and email, perform pre-processing of transaction fulfilment, and maintain records for follow-up. You will handle daily administrative duties and work at Raffles Place.

Requirements include an O level or diploma with banking/customer service experience and proficiency in MS Office. Office hours are Mon–Fri, 9:00am–6:00pm.

Qualifications

• Min O level or Diploma with banking/customer service experience.
• Ability to multitask and detail-oriented.
• Proficient in Microsoft Office applications such as Word and Excel.

Responsibilities

• Assist corporate customers in their enquiries related to banking services over phone and email.
• Handle pre-processing of transaction fulfilment for corporate customers.
• Keep an updated record on outstanding cases pending customers to follow up on letter instructions.
• Perform daily administrative duties.

Skills

Customer service

Banking knowledge

Communication skills

Education

O-Level or Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Success Human Resource Centre Pte Ltd in Singapore seeks a contract Customer Service Assistant to support corporate banking inquiries by phone and email, perform pre-processing of transaction fulfilment, and maintain records for follow-up. You will handle daily administrative duties and work at Raffles Place.

Requirements include an O level or diploma with banking/customer service experience and proficiency in MS Office. Office hours are Mon–Fri, 9:00am–6:00pm.