Contract Assistant Manager/Manager/Senior Manager, Communications

STB Singapore Tourism Board; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The Singapore Tourism Board (STB) is seeking a communications/public relations specialist to support media-related matters for STB’s Line Units and Regional Offices, contributing to tourism development in Singapore and promoting STB’s campaigns. You'll craft press materials, manage media inquiries, coordinate with stakeholders, and work with marketing on integrated campaigns, while ensuring timely delivery of the annual report and support for STA 2028.

Fluency in English is essential.

Qualifications

• 3+ years in public relations, corporate communications or journalism.
• Excellent command of written and spoken English.
• Strong interpersonal and stakeholder management skills.

Responsibilities

• Communications planning and message development for integrated PR plans.
• Manage media engagement across traditional, online and social channels.
• Crisis communications and issues management planning.
• Stakeholder engagement with internal and external partners.
• Collaborate with marketing on integrated media communications for key projects.
• Oversee production of STB’s Annual Report.
• Support planning of the Singapore Tourism Awards 2028.

Job description

What the role is

The Singapore Tourism Board’s (STB) Communications Division resides within the Marketing Group. The team supports STB in the area of public relations, media engagement and marketing campaigns to drive corporate and destination messaging and safeguards STB’s corporate identity and reputation. The Officer is responsible for providing support on media-related matters to STB’s Line Units and Regional Offices in support of tourism development in Singapore, and to promote STB’s destination campaigns and initiatives to the public, stakeholders, and the media. The officer plays a critical role in ensuring STB’s communication and public relations activities are effective, efficient, and aligned with the board's objectives and values.

What you will be working on

As a communications / public relations specialist, you will provide support on media-related matters to Line Units and Regional Offices in support of tourism development in Singapore.

Specifically, your role includes:

• Communications Planning & Message Development: Advise on integrated PR approaches to projects; develop and execute integrated PR plans; craft media materials including press releases, speeches, message houses, media responses and interview talking point. Provide support to ROs on above where required.
• Media Engagement (traditional, online and social): Cultivate media, manage media events, handle media queries, sound out media on interesting story angles, facilitate media interviews and monitor/analyse media coverage
• Crisis Communications & Issues Management: Identify, anticipate and advise on potential issues; develop communications plans to manage issues and crises
• Stakeholder Engagement & Management: Manage and advise internal and relevant external stakeholders on media communications and public relations strategies and execution
• Marketing Communications: Work with marketing teams on integrating media communications initiatives within marketing strategies and campaigns/activities for key projects
• STB Annual Report: Oversee the production of STB’s Annual Report
• Singapore Tourism Awards 2028: Support the planning of STA 2028, a prestigious tourism sector award to recognise and celebrate individuals and organisations that deliver exceptional experiences and achieve enterprise excellence

What we are looking for

• Excellent command of written and spoken English
• Strong team player with good interpersonal skills to manage both internal and external stakeholders
• Strong media relations Presentation and public speaking skills
• Highly motivated, organised, adaptable, able to multitask, able to perform under pressure and within tight timelines
• Experience with project management will be a bonus

At least 3 years working experience in public relations, corporate communications or journalism.

Application Status: Shortlisted candidates will be contacted within 2 weeks from the closing date of this job posting. We regret to inform that only shortlisted candidates will be notified.