Content Risk & Safety QA Specialist

TikTok; Singapore; Sur place; SGD 90 000 - 120 000; Plein temps

Résumé du poste

TikTok is seeking a Safety Model Operations professional in Singapore to support Trust & Safety by building and maintaining models and QA processes. You will translate standards into guidelines, monitor UGC/PGC risk, and drive risk prevention with cross‑functional teams.

The role emphasizes analytical rigor, Mandarin communication with the China team, and collaboration with safety product and operations to improve review workflows.

Qualifications

• Bachelor’s degree or higher in journalism, sociology, or related fields.
• Keen sense of content safety and online awareness to identify implicit risks.
• Strong pattern summarization abilities and proficiency in Excel.
• Flexible thinking with cross-department communication and emergency response capabilities.
• Mandarin proficiency is required for daily liaison with the China team.

Responsabilités

• Interpret regulations, community standards, and platform policies into actionable guidelines.
• Monitor the content ecosystem (UGC/PGC) and identify explicit/implicit risks and border cases.
• Handle emergent safety risk events and coordinate cross-department resolution.
• Produce risk assessment reports to optimize platform rules and review strategies.
• Utilize content review tools and data analysis to implement risk prevention strategies.

Connaissances

Content safety

Data analysis

Excel

Public opinion monitoring

Risk assessment

Formation

Bachelor’s degree or higher (journalism, sociology, or related fields)

Outils

Content review tools

Public opinion monitoring systems

Data analysis tools

Description du poste

TikTok is seeking a Safety Model Operations professional in Singapore to support Trust & Safety by building and maintaining models and QA processes. You will translate standards into guidelines, monitor UGC/PGC risk, and drive risk prevention with cross‑functional teams.

The role emphasizes analytical rigor, Mandarin communication with the China team, and collaboration with safety product and operations to improve review workflows.