Content Risk Product Intern: Shape Safety & Solutions

TikTok; Singapore; On-site; SGD 13,000 - 20,000; Part time

Job summary

TikTok in Singapore offers an internship for a Product Manager within the Platform User Operations (PUO) team. You will help receive and resolve user queries, communicate with engineering, write PRDs and user stories, and assist in defining success criteria for new features.

The role provides hands-on experience, exposure to cross-functional product planning, and opportunities to learn about content safety workflows and escalation processes while building ownership and collaboration skills in

Qualifications

• Currently pursuing an undergraduate in Computer Science or related discipline.
• Strong interest in product management and platform product work.
• Excellent communication and collaboration skills.
• Proficiency in Mandarin and English to communicate with internal teams.

Responsibilities

• Communicate closely with internal users and stakeholders to understand business scenarios, identify pain points, and clarify requirement scope.
• Participate in product planning and solution design for content safety operations platforms, including risk sensing, investigation, and RCA attribution workflows.
• Write clear and structured product requirement documents (PRDs), user stories, and supporting materials.
• Coordinate with cross‑functional teams, including design, engineering, and QA, to ensure efficient implementation and alignment.
• Track project progress, manage risks and dependencies, and help ensure timely delivery of product requirements.
• Support product acceptance, validation, and launch readiness to ensure delivered features meet business expectations.
• Continuously collect feedback from users and stakeholders, and help iterate on product capabilities and user experience.
• Explore how LLM and multimodal/agent-based capabilities can be applied to improve product efficiency and operational effectiveness.

Skills

Mandarin & English

Product management interest

Communication & collaboration

Education

Undergraduate in Computer Science

Job description

TikTok in Singapore offers an internship for a Product Manager within the Platform User Operations (PUO) team. You will help receive and resolve user queries, communicate with engineering, write PRDs and user stories, and assist in defining success criteria for new features.

The role provides hands-on experience, exposure to cross-functional product planning, and opportunities to learn about content safety workflows and escalation processes while building ownership and collaboration skills in