Content Governance Specialist

Manpower Singapore; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Manpower Singapore is seeking a detail-oriented professional to formulate BRIC content and behavior handling standards, collaborating with governance to analyze cheating methods and turn them into standard language for implementation. The role emphasizes clear guidelines within a dynamic internet platform.

You will optimize standards and the case library through external feedback and internal governance iterations, support product planning, and coordinate cross‑team communications to ensure

Qualifications

• Bachelor's degree or above; at least 3 years in the internet, digital platform, or technology industry.
• Experience in content security, trust & safety, risk management, fraud prevention, behavioral risk control, or risk strategy products is advantageous.
• Good judgment on content and behavior risks; able to formulate standard content for handling external risks.

Responsibilities

• Formulate BRIC content and behavior handling standards.
• Collaborate with governance to analyze cheating methods and refine into standard language.
• Optimize standards and case library based on external feedback and internal iterations.
• Participate in standard reviews to ensure quality of launched standards.

Skills

Judgment on content & risk

Abstract reasoning

Cross‑team communication

Education

Bachelor's degree or above

Job description

• According to the standard requirements and specifications, be responsible for formulating BRIC content and behavior handling standards. Collaborate with the governance side to analyze cheating methods and typical characteristics, and refine them into standard language to promote implementation.
• Based on the quality monitoring of standard operations, external feedback, and internal governance iteration needs, continuously optimize the standards and case library. Provide necessary external answers to the standards to improve the interpretability of the standards.
• Collect standard operation requirements and process issues, participate in the whole process of standard business product planning, demand management, and solution implementation. Put forward optimization suggestions and follow up on the product iteration schedule.
• In accordance with the management process of standard specification access and exit, regularly review the standard quality of the responsible business line, and participate in the submission of standard reviews regularly to ensure the quality of the launched standards.

Job Requirements:

• Bachelor's degree or above. At least 3 years of experience in the internet, digital platform, or technology industry. Experience in content security, trust and safety, risk management, fraud prevention, behavioural risk control, or risk control strategy products will be advantageous.
• Have good judgment on content and behavior risks, be sensitive to risks, and be able to formulate appropriate standard content for handling in combination with external risks.
• Have certain abstract and generalizing abilities, be able to abstract standard characteristics for complex or combined risks, form standard suggestions, and promote implementation.
• Have good communication and learning abilities, and be able to deal with complex projects and cross - team communication.
  

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