Consultant, Client Services, Health Solutions Singapore

Aon plc; Singapore; Hybrid; SGD 70,000 - 90,000; Full time

Job summary

Aon plc in Singapore is seeking a Consultant, Client Services within Health Solutions to strengthen client relationships and oversee employee benefits placements with insurers. You will work closely with HR and finance stakeholders to understand client needs and tailor solutions.

The role requires MAS registration knowledge and 2–5 years in related experience, with leadership and strong presentation skills.

Qualifications

• Minimum MAS registration prerequisites (BCP, PGI, HI, M5, M9) for Broking/FA rep.
• 2–5 years in related experience.
• Proven leadership experience managing teams.
• Strong analytical, critical thinking and decision-making abilities.
• Effective cross-department collaboration and stakeholder management.
• Ability to work under pressure and meet deadlines.
• Willingness to embrace change and align with goals.
• Strong interpersonal and presentation skills; MS Office proficiency.

Responsibilities

• Develop strong client relationships and understand client needs for employee benefits.
• Stay current on client business, HR, risk and finance needs and upsell suitable products.
• Keep abreast of insurance market developments.
• Conduct pre-renewal and renewal meetings with clients.
• Review renewal terms and analyze claims data to ensure competitive terms.
• Prepare renewal documents and communication decks.
• Present benefits programs to employees and partners.
• Handle inquiries from HR and employees.
• Coordinate employee movements and underwriting requirements.
• Ensure prompt premium payments from assigned accounts.

Skills

Client relationship management

Upsell/Cross-sell

Leadership

Analytical thinking

Interpersonal skills

Presentation skills

Collaboration across departments

Ability to work under pressure

Tools

MS Office suite

Job description

Consultant, Client Services, Health Solutions Singapore

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Develop strong client relationship and understand the needs of clients on employee benefits and ensure placement with clients’ selected insurer/program
• Understand and stay current on each client’s business situation, strategy and HR, risk and finance needs and upsell/cross-sell product that are suitable for their needs
• Stay abreast with the insurance markets development
• Conduct Pre-renewal and/or renewals meetings with clients
• Ensure renewal terms obtained are far and competitive by reviewing renewal terms and analysis of claims data
• Preparation of renewal documents such as renewal proposal, claim analysis, benchmarking exercise, communication decks, handbooks
• Conduct communication sessions on the benefits program to employees as well as to any partners who need to understand the program
• Handling of enquiries from both HR and employees
• Be responsible for any follow up on the employee movement and underwriting requirements for the accounts assigned
• Ensure prompt premium payment from accounts that are assigned

Skills and experience that will lead to success

• Minimum regulatory requirements (BCP, PGI. CommGI, HI, M5, M9) for registration as Broking and FA rep with MAS
• 2 to 5 years in the related experience
• Leadership skills required to manage teams
• Analytical, critical thinking and decision making
• Effective collaboration across departments and organization
• Ability to work under pressure and manage deadlines
• Positive, influencing and willing to embrace change
• Alignment to departmental and organizational vision and goals
• Self-directed growth and development
• Strong interpersonal and presentation skills will be an advantage
• Good skills on MS systems including Word, Excel, Powerpoint required