Concierge

Four Seasons; Singapore; On-site; SGD 32,000 - 52,000; Full time

Benefits offered by this job

Career growth

Best-in-industry training

Complimentary stays

Meal discounts

Paid holidays

Insurance

Birthday Gift

Job summary

Four Seasons Singapore is seeking a Concierge to be the face of personalised luxury, crafting memorable experiences for every guest. You will transform requests into seamless, bespoke moments with intuition, creativity, and service excellence.

You will curate local knowledge, coordinate with hotel teams and partners, and deliver polished, warm communications while maintaining high safety standards in a fast-paced luxury environment.

Qualifications

• Diploma in Hospitality required.
• Prior luxury hospitality experience is an advantage.
• Visa restriction notes Singaporeans only.

Responsibilities

• Anticipate and personalise guest experiences by managing requests from dining to bespoke arrangements.
• Curate insider knowledge of the destination, including exclusive experiences and events.
• Coordinate with internal teams and external partners for flawless execution of guest requests.
• Manage guest communications with professionalism and warmth.
• Handle complex requests with creativity and follow-through to ensure guest satisfaction.
• Uphold high standards of safety, professionalism, and service excellence.

Skills

Hospitality passion

Interpersonal skills

Proactive thinking

Organisational skills

Diploma in Hospitality

Opera familiarity

Singaporean only

Education

Diploma in Hospitality

Tools

Opera PMS

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

At Four Seasons Hotel Singapore, we create more than just stays – we craft meaningful, memorable experiences. Amidst the vibrant energy of the city, our Hotel is a calm sanctuary where discerning travellers find a true sense of home and place. Our thoughtfully designed environment, from lush gardens to serene, generous spaces, rejuvenates and inspires, allowing both guests and employees to thrive. As part of our team, you are not just filling a position. You are crafting meaningful moments, and contributing to a journey of discovery. Here, we value warmth, attention to detail, and the ability to anticipate needs before they are spoken – traits that define true luxury hospitality. Life at Four Seasons Hotel Singapore is authentic and full of purpose, just like the experience we deliver to every guest. If you have a sincere passion for creating meaningful moments and seek to grow in a setting where excellence is the standard, we invite you to join us and be part of something exceptional. Discover more at press.fourseasons.com/singapore

About the role

Concierge

Be the curator of unforgettable experiences.

Step into a role where you become the face of personalised luxury. As a Concierge, you are more than a point of contact—you are a curator of experiences, crafting meaningful and memorable moments for every guest. With intuition, creativity, and a passion for service, you will transform requests into seamless, bespoke experiences that define the essence of Four Seasons hospitality.

What you will do

• Anticipate and personalise guest experiences by thoughtfully managing a wide range of requests—from dining reservations to bespoke arrangements
• Curate and share insider knowledge of the destination, including exclusive experiences, local attractions, and events
• Coordinate seamlessly with internal teams and trusted external partners to ensure flawless execution of guest requests
• Manage guest communications with professionalism and warmth, ensuring every interaction is prompt, polished, and engaging
• Handle unique or complex requests with creativity and follow-through to ensure complete guest satisfaction
• Uphold the highest standards of safety, professionalism, and service excellence in all interactions.

What you bring

• A genuine passion for hospitality and creating exceptional guest experiences
• Strong interpersonal and communication skills, with a warm and engaging presence
• Ability to think proactively, solve problems creatively, and remain composed under pressure
• Well-organised with the ability to prioritise in a fast-paced environment
• Diploma in Hospitality or related field; prior luxury hospitality experience is an advantage
• Familiarity with Opera or similar systems is a plus
• Kindly note that due to work visa restrictions, this position is open to Singaporeans only

What we offer

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours

This position requires flexibility in scheduling, with the ability to work on weekends and festive holidays.