Community Outreach Representative

SOLIOUS MARKETING SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

SOLIOUS MARKETING SOLUTIONS PTE. LTD. is seeking a Community Outreach Representative to build and maintain positive relationships with the community, promote programs and services, organize outreach activities, and represent the organization at events.

You will develop partnerships with community members, schools, businesses and local stakeholders, conduct outreach to raise awareness, coordinate events, collect feedback, and prepare basic reports while upholding an inclusive, respectful image.

Qualifications

• Diploma or degree in Communications, Public Relations, Social Work, Marketing, Community Development or related field.
• Experience in community outreach, customer service, public relations, events, sales, or nonprofit work is advantageous.
• Strong verbal and written communication, interpersonal skills, and ability to work independently.

Responsibilities

• Develop and maintain relationships with community members, organizations, schools, businesses, and local stakeholders.
• Conduct outreach activities to increase awareness of the organization’s programs and services.
• Represent the organization at community events, meetings, workshops, and public activities.
• Organize and coordinate community engagement events and initiatives.
• Distribute informational materials and communicate program information effectively.
• Identify community needs, concerns, and opportunities for collaboration.
• Collect community feedback and share insights with relevant internal teams.
• Work with partners and volunteers to support outreach programs.
• Maintain accurate records of outreach activities, contacts, attendance, and outcomes.
• Prepare basic reports on outreach activities and community engagement.
• Promote an inclusive, respectful, and positive image of the organization.
• Perform other duties related to community engagement as assigned.

Skills

Community engagement

Communication

Public speaking

Relationship management

Event coordination

Networking

Education

Diploma or degree in Communications, Public Relations, Social Work, Marketing, Community Development

Tools

MS Office/Google Workspace

Social media tools

Job description

Job Summary

The Community Outreach Representative is responsible for building and maintaining positive relationships between the organization and the community. The role involves engaging community members, promoting programs and services, organizing outreach activities, and representing the organization at community events.

Key Responsibilities

• Develop and maintain relationships with community members, organizations, schools, businesses, and local stakeholders.
• Conduct outreach activities to increase awareness of the organization’s programs and services.
• Represent the organization at community events, meetings, workshops, and public activities.
• Organize and coordinate community engagement events and initiatives.
• Distribute informational materials and communicate program information effectively.
• Identify community needs, concerns, and opportunities for collaboration.
• Collect community feedback and share insights with relevant internal teams.
• Work with partners and volunteers to support outreach programs.
• Maintain accurate records of outreach activities, contacts, attendance, and outcomes.
• Prepare basic reports on outreach activities and community engagement.
• Promote an inclusive, respectful, and positive image of the organization.
• Perform other duties related to community engagement as assigned.

Requirements & Qualifications

• Diploma or degree in Communications, Public Relations, Social Work, Marketing, Community Development, or a related field is preferred.
• Previous experience in community outreach, customer service, public relations, events, sales, or nonprofit work is an advantage.
• Strong verbal and written communication skills.
• Excellent interpersonal and relationship-building abilities.
• Comfortable speaking with diverse groups of people.
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.
• Willingness to attend community events and work occasional evenings or weekends.
• Proficiency in Microsoft Office/Google Workspace and basic social media tools is an advantage.

Key Skills

• Community engagement
• Communication and presentation
• Relationship management
• Event coordination
• Networking
• Problem-solving
• Teamwork
• Cultural awareness
• Public speaking
• Stakeholder management

Key Performance Indicators (KPIs)

• Number and quality of community partnerships established
• Outreach participation and engagement rates
• Number of community events successfully delivered
• Growth in awareness or participation in programs
• Community feedback and satisfaction
• Accuracy and timeliness of outreach reporting