Community Legal Services Operations Lead

PRO BONO SG; Singapore; On-site; SGD 60,000 - 75,000; Full time

Job summary

PRO BONO SG in Singapore is seeking an Executive Officer to handle enquiries from applicants, direct them to resources, and support daily administrative operations in a non-profit focused on access to justice. You will manage casework support, data management, stakeholder coordination, and reporting, while onboarding interns and assisting secretariat tasks.

Strong communication, organization and problem-solving are essential, with proficiency in MS Office and the ability to multitask in a

Qualifications

• Bachelor’s degree required.
• Strong communication and interpersonal skills.
• Excellent organizational and problem-solving abilities.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Proficiency in Microsoft Office Suite and database management.
• Prior experience in customer service or administrative roles is an advantage.

Responsibilities

• Handle enquiries from applicants through various channels (phone, email, walk-ins).
• Direct applicants to appropriate resources and support daily administrative operations.
• Support casework and program management activities, including data management and reporting.
• Assist in onboarding interns and supervising their contributions.
• Provide secretariat support for committees, including meeting coordination and note-taking.

Skills

Communication skills

Interpersonal skills

Organizational skills

Problem-solving

multitasking

MS Office

Database management

Customer service experience

Teamwork

Education

Bachelor’s degree

Job description

PRO BONO SG in Singapore is seeking an Executive Officer to handle enquiries from applicants, direct them to resources, and support daily administrative operations in a non-profit focused on access to justice. You will manage casework support, data management, stakeholder coordination, and reporting, while onboarding interns and assisting secretariat tasks.

Strong communication, organization and problem-solving are essential, with proficiency in MS Office and the ability to multitask in a