Community Experience Coordinator

LIONS INCUBATOR PTE. LTD.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Benefits offered by this job

5-days work week

Training and development opportunities

Career progression opportunities

Engagement with community for young);

Job summary

Lions Incubator Pte. Ltd. is seeking a Community Experience Coordinator to support daily operations at our Westgate venue. The role ensures activities run safely and efficiently while delivering a positive experience for all customers.

You will assist with activity prep, guest briefings, and enquiries, engaging guests and maintaining a high standard of presentation throughout the site. This position involves outdoor work, cross-department collaboration, and weekend shifts.

Qualifications

• Positive attitude and willingness to work in a team environment.
• Comfortable working outdoors in a fast-paced environment.
• Strong communication and customer service skills.
• Physically fit and comfortable working at heights.
• Willing to work shifts, weekends, and Public Holidays.
• Prior experience in attractions, operations, hospitality, or customer service is an advantage.

Responsibilities

• Operate activities in accordance with company safety procedures and operational guidelines.
• Conduct daily equipment and safety checks before commencement of operations.
• Assist guests with activity preparation, briefings, and general enquiries.
• Engage with guests professionally and maintain a positive guest experience throughout the day.
• Support the set-up and pack-down of operational areas and activity stations.
• Maintain cleanliness and presentation standards across the site.
• Monitor weather and operational conditions to ensure safe operations.
• Report incidents, hazards, or equipment concerns to supervisors promptly.
• Work closely with team members across departments to support smooth daily operations.

Skills

Teamwork

Outdoor work

Customer service

Communication

Physical fitness

Shift work

Job description

We are looking for a Community Experience Coordinator to support the daily operations of our venue at Westgate. This role is responsible for ensuring activities are operated safely and efficiently while delivering a positive and engaging experience for all our customers.

Key Responsibilities

• Operate activities in accordance with company safety procedures and operational guidelines

• Conduct daily equipment and safety checks before commencement of operations

• Assist guests with activity preparation, briefings, and general enquiries

• Engage with guests professionally and maintain a positive guest experience throughout the day

• Support the set-up and pack-down of operational areas and activity stations

• Maintain cleanliness and presentation standards across the site

• Monitor weather and operational conditions to ensure safe operations

• Report incidents, hazards, or equipment concerns to supervisors promptly

• Work closely with team members across departments to support smooth daily operations

Requirements

• Positive attitude and willingness to work in a team environment

• Comfortable working outdoors in a fast-paced environment

• Strong communication and customer service skills

• Physically fit and comfortable working at heights

• Willing to work shifts, weekends, and Public Holidays

• Prior experience in attractions, operations, hospitality, or customer service is an advantage

What We Offer

• 5-days work week

• Training and development opportunities

• Career progression opportunities

• Engagement with community for young kids and families

If you enjoy working in an energetic environment and creating memorable experiences for young kids while building community related events, we welcome your application!