Community Engagement Executive

VANGUARD HEALTHCARE PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

Vanguard Healthcare Pte. Ltd. is seeking a community relations professional to design and implement programs that raise awareness of Vanguard and its mission.

You will lead volunteer coordination, develop engagement activities, and build strong ties with community partners and local leaders. You will craft articles, speeches and marketing materials while coordinating with healthcare agencies for clearance and compliance.

Qualifications

• Degree in Mass Communications or Journalism preferred.
• 1–2 years experience in public relations, events, corporate communications or journalism preferred.
• Fresh graduates are welcome to apply.
• Charity/non-profit experience in healthcare preferred.
• Savvy with Canva and Piktochart.

Responsibilities

• Conceptualize communications strategies during CEE meetings and contribute ideas for Vanguard events.
• Build and maintain relationships with community partners, grassroots groups, schools and volunteers.
• Prepare a full range of written materials: articles, CEO speeches, marketing materials and reports.
• Coordinate with MOH, MOHH and AIC for article clearance when needed.
• Develop communications/marketing collaterals with relevant departments.
• Collaborate with the Senior/Centre Manager to plan engagement programs for residents/clients and raise Vanguard’s awareness.
• Develop outreach plans and publicity strategies for Vanguard.
• Participate in research, writing and presentation of proposals and reports.
• Lead and organize internal or external events for Vanguard.
• Track effectiveness of outreach programs and report metrics monthly.
• Track donations and report to the manager monthly.

Skills

Public relations

Event coordination

Community engagement

Volunteer management

Education

Mass Communications / Journalism degree

Tools

Canva

Piktochart

Job description

Working Location: Senja Care Home

Community relations are responsible for managing all community development initiatives throughout Vanguard. This role plans, develop and implement programs to promote community awareness.

Responsibilities:

• Conceptualize communications strategies during CEE meetings and contribute ideas for internal Vanguard events
• Lead or support to build and maintain strong relationships with community partners, grassroots, schools and volunteers as well as local community leaders
• Effectively develop full range of written materials such as contributed articles and write-ups, CEO speeches, marketing materials and reports.
• Work with healthcare institutions such as MOH, MOHH and AIC on seeking clearance on articles and write-ups
• Work with departments to develop communications / marketing collaterals when needed
• Work closely with the Senior / Centre Manager to develop / strategize engagement programs for residents/clients and promote awareness of Vanguard and its mission.
• Develop a comprehensive outreach plan and publicity strategy for Vanguard
• Participate in the research, writing, and presentation of proposals and reports where required
• Lead and organize internal and or external events for Vanguard
• To track and report effectiveness of our outreach programmes and engagement activities
• To track donations on a timely manner and report to the manager monthly

Volunteer Management

• Work with various departments in Vanguard to manage / execute the volunteers’ framework for Vanguard
• Oversight and keeping track of Vanguard’s list of volunteers
• To conduct briefings to volunteers at commencement of activities
• Develop a feedback mechanism for the Volunteers who have served in Vanguard
• Attend meetings relating to volunteer activities e.g. Volunteer Committee, Public Education, NCSS meetings relating to volunteers’ activities
• Plan regular Support Group meetings and Volunteer Get-Togethers, Volunteers’ Appreciation functions in conjunction with various departments in Vanguard which use volunteers
• Develop relationships with the volunteers/ or their organisations so that a sustainable pipeline of volunteers is created.
• Collaborate with other social service agencies to leverage volunteers pool
• Manage regular reporting and tracking, and report metric
• Donation management – Tracking and responding to donations received for the Home.

Requirements:

• A degree in Mass Communications, or Journalism is preferred.
• Min 1 to 2 years' experience in public relations agency, events company, corporate communications environment or journalism is preferred.
• Fresh graduates are welcome to apply too.
• Have served a stint in a Charity or non-profit organisation, prior experience within the healthcare sector is preferred
• Savvy in design softwares and platforms such as Canva and Piktochart