Commis Service (Captain) | Odette

The Lo & Behold Group; Singapore; On-site; SGD 39,000 - 67,000; Full time

Benefits offered by this job

TLBG Partnership Programme (monthly销售激

Medical and insurance coverage

Employee dining discounts across our V

Celebrations for milestones

One month sabbaticals for long-service

Job summary

Odette, a three Michelin starred fine dining restaurant, is part of The Lo & Behold Group. Located in the National Gallery, it offers modern French cuisine under Chef-Owner Julien Royer and aims to shape the next generation of hospitality leaders.

This role focuses on ensuring guest satisfaction and opportunities to delight guests in day-to-day service. The group recognises staff through incentives and recognitions, with a culture of pride and career development across venues.

Qualifications

Responsibilities

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times

Skills

Guest service

Team collaboration

Communication

Job description

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

• TLBG Partnership Programme (a monthly sales incentive)
• medical and insurance coverage
• employee dining discounts across our venues
• celebrations for each individual’s key milestones
• one month sabbaticals for long-service individuals

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms