Commercial Operations Director APAC

Medtronic plc; Singapore; On-site; SGD 170,000 - 260,000; Full time

Benefits offered by this job

MIP incentive plan

Annual long-term incentive plan

Job summary

Medtronic plc à Singapour recherche un leader commercial expérimenté pour diriger les Opérations Commerciales et l’Excellence Commerciale en Asie-Pacifique.

Vous combinerez stratégie et exécution pour accélérer la croissance, optimiser l’efficacité des ventes et développer l’équipe régionale dans un environnement matriciel.

Le poste implique la gouvernance, le pilotage de projets transverses et le partenariat avec les dirigeants locaux afin d’atteindre les objectifs commerciaux.

Qualifications

• Bachelor's Degree required.
• Minimum 10 years of progressive experience in Commercial Operations, Commercial Excellence, Sales Operations, Sales Effectiveness, Business Excellence, or related functions.
• Minimum 7 years of people leadership experience.
• Experience leading regional or multi-country commercial organisations.
• Demonstrated success driving commercial transformation, sales enablement, and business performance initiatives.
• Strong understanding of sales force effectiveness, commercial analytics, CRM systems, and go-to-market strategies.
• Experience operating within complex matrix organisations.
• Excellent stakeholder management, influencing, and executive communication skills.

Responsibilities

• Develop and lead the Asia Pacific Commercial Operations & Excellence strategy.
• Drive sales effectiveness, commercial productivity, and market growth.
• Partner with regional and country leadership to accelerate performance.
• Lead programmes on territory optimization, sales enablement, and pipeline management.
• Oversee governance frameworks and operating rhythms across markets.
• Act as trusted adviser to regional leadership and cross-functional teams.
• Foster collaboration and best-practice sharing across markets.

Skills

Leadership

Stakeholder management

Executive communication

Matrix organisations

Regional experience

Education

Bachelor's Degree

MBA or advanced degree

Tools

Salesforce

CRM systems

Job description

Chez Medtronic, vous pouvez entamer une longue carrière d’exploration et d’innovation tout en aidant à soutenir l’accès aux soins de santé et l’équité pour tous. Vous dirigerez avec détermination en surmontant les obstacles à l’innovation dans un monde davantage connecté et compatissant. Journée type Careers That Change Lives At Medtronic, we believe every employee can help improve the lives of others. Join a diverse team of innovators, problem-solvers, and leaders committed to advancing healthcare and delivering better outcomes for patients around the world. We are seeking an experienced commercial leader to lead Commercial Operations and Commercial Excellence across the Asia Pacific region. This role will partner closely with commercial leaders across markets to drive sales effectiveness, business performance, operational excellence, and commercial transformation initiatives.

The successful candidate will combine strategic leadership with hands‑on execution, enabling the commercial organization to accelerate growth, enhance customer engagement, and improve business outcomes across a highly matrixed regional environment.

A Day in the Life

Commercial Excellence Leadership

Develop and execute the Asia Pacific Commercial Operations & Excellence strategy aligned with business objectives. Drive initiatives that improve sales effectiveness, commercial productivity, customer engagement, and market growth. Establish best practices and governance frameworks across commercial operations activities. Partner with regional and country leadership teams to identify opportunities to accelerate business performance.

Sales Effectiveness & Enablement

Lead programmes focused on territory optimization, sales force effectiveness, account planning, pipeline management, and opportunity management. Develop and deploy tools, insights, processes, and training that enable commercial teams to sell more effectively. Drive adoption and optimisation of Salesforce.com (SFDC) and other commercial systems. Utilise analytics and commercial metrics to evaluate performance and identify improvement opportunities.

Regional Commercial Operations Leadership

Serve as the regional Commercial Operations leader for Asia Pacific. Provide leadership and strategic direction to country Commercial Operations resources through a matrix reporting structure. Foster collaboration, alignment, and best practice sharing across markets. Establish operating rhythms and performance measures that drive accountability and execution excellence.

Business Partnership

Act as a trusted advisor to Regional Vice Presidents, Country Directors, and Commercial Leaders. Collaborate with Sales, Marketing, Finance, Market Development, and Business Unit stakeholders to deliver commercial priorities. Support strategic planning, forecasting, performance management, and growth initiatives across the region. Lead cross‑functional projects that improve commercial effectiveness and organisational capability.

People Leadership

Lead, coach, and develop a high‑performing Commercial Operations organisation. Build organisational capability and succession plans to support future business growth. Foster an inclusive culture focused on performance, collaboration, and continuous improvement. Manage, mentor, and develop direct and indirect team members across the region.

Continuous Improvement & Innovation

Drive operational excellence through process improvement and automation initiatives. Identify and implement innovative approaches to commercial analytics, sales planning, and business insights. Champion data‑driven decision‑making across the commercial organisation.

Required Qualifications

• Bachelor's Degree required.
• Minimum 10 years of progressive experience in Commercial Operations, Commercial Excellence, Sales Operations, Sales Effectiveness, Business Excellence, or related functions.
• Minimum 7 years of people leadership experience.
• Experience leading regional or multi‑country commercial organisations.
• Demonstrated success driving commercial transformation, sales enablement, and business performance initiatives.
• Strong understanding of sales force effectiveness, commercial analytics, CRM systems, and go‑to‑market strategies.
• Experience operating within complex matrix organisations.
• Excellent stakeholder management, influencing, and executive communication skills.

Preferred Qualifications

• MBA or advanced degree preferred.
• Experience within the Medical Device, Healthcare, Life Sciences, Pharmaceutical, or Healthcare Technology industries.
• Experience supporting geographically dispersed teams across Asia Pacific.
• Strong knowledge of Salesforce.com (SFDC) and commercial performance management tools.
• Proven ability to balance strategic leadership with operational execution.
• Experience leading teams where influence and matrix management are critical for success.

Avantages sociaux et rémunération

Medtronic offre un salaire compétitif et un ensemble d’avantages sociaux flexibles. Le cœur de nos valeurs est animé par un engagement envers nos employés. Nous saluons leurs contributions et partageons avec eux le succès qu’ils ont contribué à créer. Nous offrons un large éventail d’avantages, de ressources et de régimes de rémunération concurrentiels conçus pour vous soutenir à chaque étape de votre carrière et de votre vie personnelle. This position is eligible for a short‑term incentive called the Medtronic Incentive Plan (MIP). This position is eligible for an annual long‑term incentive plan.

Politique d’équité en matière d’emploi (EEO)

La politique de Medtronic consiste à assurer l’équité en matière d’emploi (EEO) à toutes les personnes, indépendamment de l’âge, de la couleur de peau, de la nationalité, du statut de citoyenneté, d’un handicap physique ou mental, de la race, de la religion, des croyances, du genre, du sexe, de l’orientation sexuelle, de l’identité et/ou expression de genre, des informations génétiques, du statut matrimonial, du statut au regard de l’assistance publique, du statut d’ancien combattant ou de toute autre caractéristique protégée par la loi nationale, fédérale ou locale. En outre, Medtronic proposera des aménagements raisonnables aux personnes qualifiées ayant un handicap. Pour les commerciaux et autres employés de terrain en contact direct avec les patients, se rendre dans un établissement de soins est considéré comme une fonction essentielle du travail et nous attendons de nos employés qu’ils se conforment à toutes les exigences d’accréditation dans les hôpitaux ou cliniques qu’ils soutiennent. Cet employeur participe au programme fédéral « E‑Verify » pour confirmer l’identité et l’autorisation d’emploi de tous les employés récemment embauchés. Pour plus d’informations sur le programme « E‑Verify », veuillez cliquer ici(https://www.e-verify.gov/employees). Pour obtenir des mises à jour sur les offres d’emploi, veuillez vous rendre sur la page de connexion des candidats et vous connecter pour vérifier l’état de votre candidature. Si vous avez besoin d’aide pour remplir votre candidature, veuillez envoyer un e-mail à [e-mail] Pour demander la suppression de vos informations personnelles de nos systèmes, veuillez envoyer un e-mail à [e-mail]