Commercial Insights & Mastery Lead

SCHNEIDER ELECTRIC SINGAPORE PTE LTD; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

Schneider Electric Singapore Pte Ltd is seeking a Senior Commercial Insights & Mastery Lead to drive data-informed decisions, improve commercial processes, and deliver measurable business outcomes across divisions and operations.

The role focuses on data quality, performance insights, value realization, and adoption of global processes, with a strong emphasis on leadership, collaboration with CXCT data teams, and governance support within a global enterprise.

Qualifications

• Proven strong analytical and data-driven decision making.
• Excellent communication, influence, and leadership skills.
• Background in sales operations or enablement with change management is advantageous.

Responsibilities

• Lead the analysis of commercial process performance to identify opportunities for improvement.
• Define and maintain KPI frameworks for Commercial Processes.
• Benchmark regional performance and identify best practices.
• Quantify business improvement opportunities and build business cases for transformation.
• Track benefits realization and ROI of process improvements.
• Support governance reviews and process performance reporting.

Skills

Analytical skills

Communication

Leadership

Change management

Education

Bachelor's degree in Business or Engineering

Tools

CRM platforms

Marketing automation

Sales enablement tools

Job description

In Schneider Electric, everything we do is geared towards advancing progress and sustainability for all—our colleagues, customers, partners, and the communities and societies we serve.

Whether it's through our products, software, and services that propel the digital transformation of energy management and automation, or through our corporate citizenship and volunteer activities, we make a meaningful impact by empowering people and organizations to become more resilient, electric, and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You are part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

Location: Kallang

Mission (About the Role)

The Commercial Insights & Mastery Lead will lead commercial excellence by driving data-informed process decisions, commercial performance insights, value realization, adoption, and capability development to ensure Schneider Electric’s commercial processes continuously deliver measurable business outcome.

What will you do?

Commercial Data & Insights - Lead the analysis of commercial process performance to identify opportunities for simplification, standardization and business improvement.

• Define and maintain the Commercial Processes KPI Framework.
• Assess current commercial process data quality across Divisions and Operations.
• Proactively perform data quality check (completeness, accuracy, consistency, timeliness)
• Identify bottlenecks and performance gaps.
• Produce executive-level insights and recommendations, and drive data improvement plans
• Benchmark regional performance and identify best practices

Commercial Excellence & Value Realization - Ensure commercial process initiatives deliver measurable business value.

• Define value realization methodology.
• Establish baseline performance metrics.
• Quantify business improvement opportunities.
• Build business cases for process transformation initiatives.
• Track benefits realization.
• Measure ROI of commercial process improvements.
• Support prioritization based on business value.

Commercial Process Adoption - Drive sustainable adoption of global commercial processes, including the understanding of sellers’ knowledge maturity to drive targeted upskilling.

• Monitor process adoption and utilization.
• Measure process maturity across regions.
• Conduct process health assessments.
• Maintain continuous improvement backlog.
• Support governance reviews and process performance reporting.

Commercial Mastery & Community Management - Develop organizational capability to maximize adoption of commercial processes

• Develop and maintain commercial process playbooks.
• Build process learning journeys.
• Establish best-practice repository.
• Lead the Global Commercial Excellence Leaders Community.
• Facilitate knowledge sharing across regions.
• Capture feedback to continuously improve processes.
• Sales population and S job code management

Data-Driven Current-State Assessments - Partner with wider Commercial Processes team to ensure current-state assessments are evidence-based.

• Translate commercial information into business insights.
• Analyze process performance using commercial data.
• Identify process inefficiencies and value leakage.
• Support workshop preparation with analytical findings.
• Validate business observations through quantitative evidence.
• Recommend improvement opportunities based on performance data.

Partnership with CXCT Data team - Work closely with CXCT Data team to ensure process decisions are supported by trusted business information.

What qualifications will make you successful?

• Bachelors degree in Business or Engineering with at least 8 years of experience
• Background in sales operations/sales enablement with change management experience will be advantageous
• Strong analytical skills and experience leveraging data and external sources to drive decision-making and process improvement.
• Proficiency with CRM platforms, marketing automation, and sales enablement tools.
• Demonstrated ability to lead change, drive adoption of new technologies, and foster a culture of partnership.
• Excellent communication, influence, and leadership skills