Collections Systems Manager - Data & Process Improvement

OCBC Group; Singapore; On-site; SGD 48,000 - 72,000; Full time

Benefits offered by this job

Competitive salary

Flexible benefits

Learning & development

Wellbeing support

Community initiatives

Job summary

OCBC Group in Singapore is seeking a proactive analyst to join our Collections technology team. You will monitor day-to-day Collections systems, perform data extraction, run queries, and generate reports to guide decisions.

You will collaborate with business and IT stakeholders, participate in UAT, and help automate processes while ensuring controls and regulatory compliance across our Collections platforms.

Qualifications

• Relevant IT/CS degree.
• Fresh graduates welcome; internship or project experience a plus.
• Strong analytical and problem-solving skills.
• Good communication and interpersonal skills.
• Proficiency in SQL and Microsoft Office (Excel/PowerPoint).
• Self-motivated and able to work in a fast-paced environment.
• Knowledge of Collections operations or project management a plus.

Responsibilities

• Monitor and support day-to-day operations of Collections systems and related applications.
• Perform data extraction, run queries, and generate reports for monitoring and decision-making.
• Collaborate with business stakeholders and technical teams to gather requirements and contribute to design/implementation.
• Participate in user acceptance testing (UAT) to ensure new functionalities meet needs.
• Identify opportunities to improve system efficiency and automate processes.
• Maintain system documentation, procedures, and controls for compliance.
• Contribute to projects and digital transformation initiatives to enhance Collections capabilities.

Skills

Analytical skills

Communication skills

SQL

Excel

PowerPoint

Education

Information Technology / Computer Science degree

Tools

SQL

Job description

OCBC Group in Singapore is seeking a proactive analyst to join our Collections technology team. You will monitor day-to-day Collections systems, perform data extraction, run queries, and generate reports to guide decisions.

You will collaborate with business and IT stakeholders, participate in UAT, and help automate processes while ensuring controls and regulatory compliance across our Collections platforms.