AVP, Collections System Administrator

OCBC; Singapore; On-site; SGD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Professional development opportunities

Job summary

A leading Singaporean bank is seeking an AVP, Collections System Administrator to monitor Collections systems and support day-to-day operations. You will execute data extraction, collaborate with stakeholders, and drive continuous improvement initiatives. Ideal candidates have strong organizational skills, proficiency in SQL, and relevant IT qualifications. Competitive salary and flexible benefits offered.

Qualifications

• Proven organizational skills with exceptional attention to detail.
• Strong written and verbal communication skills.
• Knowledge of Collections processes and systems is an advantage.

Responsibilities

• Monitor and support the day-to-day operations of Collections systems.
• Execute data extraction and generate reports for decision-making.
• Collaborate with stakeholders to gather system specifications.

Skills

Organizational skills

Attention to detail

Written and verbal communication

SQL for data querying

Proficiency in Microsoft Office Suite

Knowledge of Collections processes

Education

Relevant tertiary qualification in Information Technology or Computer Science

Job description

Overview

AVP, Collections System Administrator at OCBC

Join to apply for the AVP, Collections System Administrator role at OCBC.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

What You Do

• Monitor and support the day-to-day operations of Collections systems and related applications, including reviewing exceptions generated from batch processes, troubleshooting and resolving issues promptly to minimize business disruption.
• Execute data extraction, run queries, and generate reports to provide actionable insights for reporting, analytics, and operational decision-making.
• Collaborate with business stakeholders and technical teams to gather detailed system specifications, define user requirements, and contribute to the design and implementation of Collections system projects.
• Lead and participate in user acceptance testing (UAT) to ensure new functionalities and system enhancements meet business needs and quality standards.
• Drive continuous improvement initiatives by identifying opportunities to enhance system efficiency, strengthen infrastructure robustness, and build scalable future capabilities within the Collections environment.
• Develop and maintain comprehensive control measures to ensure compliance with operational policies, regulatory requirements, and internal controls, safeguarding system integrity and data accuracy.

Who You Are

• Relevant tertiary qualification in Information Technology, Computer Science, or a related field.
• Proven organizational skills with exceptional attention to detail; adept at tracking multiple tasks and ensuring adherence to deadlines and compliance standards.
• Strong written and verbal communication skills, capable of effectively liaising with technical teams, business users, and management.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and SQL for data querying, coding and analysis.
• Agile, adaptable, and able to manage competing priorities in a dynamic, fast-paced environment.
• Knowledge of Collections processes, systems, and industry best practices is an advantage.

What We Offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

About OCBC

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments.